KeyBank reviews

3.6

58% would recommend to a friend

(3,510 total reviews)
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Chris Gorman

62% approve of CEO

52% positive business outlook

KeyBank has an employee rating of 3.6 out of 5 stars, based on 3,510 company reviews on Glassdoor which indicates that most employees have a good working experience there. The KeyBank employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

4K reviews
3.0
Sep 5, 2025
Recommend
CEO approval
Business Outlook

Pros

Commissions on products sold. Bankers hours. Holidays off.

Cons

Your success depends heavily on the branch location.

4.0
Sep 3, 2025
Recommend
CEO approval
Business Outlook

Pros

the computer systems are so incredibly outdated and have issues all the time. mgmt is overall easygoing if you do your job and what is expected of you.

Cons

onboarding and training is very disorganized and does not get you ready for your daily job at all. my original managers expected me to know everything when i was brand new and were terrible to ask for help. thankfully they have been fired and my new manager is much more easy going but has never done the job that he is managing so is not much help. overall 7/10 place to work

Viewing 115 - 117 of 3,510 Reviews

Glassdoor has 3,820 KeyBank reviews submitted anonymously by KeyBank employees. Read employee reviews and ratings on Glassdoor to decide if KeyBank is right for you.