KeyBank reviews

3.6

58% would recommend to a friend

(611 total reviews)
avatar

Chris Gorman

64% approve of CEO

52% positive business outlook

Reviews by job title

611 reviews

Reviews about "Culture"

Return to all reviews
3.0
Feb 11, 2024
Recommend
CEO approval
Business Outlook

Pros

Key is very corporate culture, but hires good people. Some of the most positive aspects of the position are the collaborative environment of my team. Everyone on the team is always willing to pitch in and help out to get the job done. Key is also great at promoting from within. There are great networking opportunities within the organization that encourage participation to get to know other people within the business. Management seems eager to help you succeed by suggesting training and promotion opportunities.

Cons

The banking software is old and could use some updating. IT is not always reliable when something stops working or freezes. Quarter ends are long and painful. Expect to work 12h+ long days for the week leading up to and after the end of the quarter. It’s brutal, but the team really does pull together to tackle it. Some management is great and willing to put in the work with the team, while other members of management are curmudgeonly, rude, and project an air of superiority. Senior management can be out of touch.

4.0
Feb 6, 2024

Great People

Recommend
CEO approval
Business Outlook

Pros

enjoyed the people at the bank

Cons

not enough autonomy for retail leadership to make decisions

5.0
Jan 31, 2024
Recommend
CEO approval
Business Outlook

Pros

Strong commitment to customer service Competitive benefits package Opportunities for upward mobility & Professional Development Employees feel valued & supported Strong focus on Collaboration Opportunity to work with clients from diverse backgrounds and industries Strong DE&I focus Generous PTO Schedule Leadership that truly cares about people Flexible and Remote work opportunities

Cons

No organization is perfect and you will find a couple of bad apples anywhere you go, but everyone I have encountered at Key has been top notch and I have no complaints.

Viewing 127 - 129 of 611 Reviews

Glassdoor has 3,826 KeyBank reviews submitted anonymously by KeyBank employees. Read employee reviews and ratings on Glassdoor to decide if KeyBank is right for you.