KeyBank reviews

3.6

60% would recommend to a friend

(3,510 total reviews)
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Chris Gorman

64% approve of CEO

53% positive business outlook

KeyBank has an employee rating of 3.6 out of 5 stars, based on 3,510 company reviews on Glassdoor which indicates that most employees have a good working experience there. The KeyBank employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

4K reviews
4.0
Jul 11, 2025

Great perks

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

401k match is top notch

Cons

Base pay could be better

5.0
Jul 10, 2025

Work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Work life balance better than industry

Cons

Salary progression is below industry

3.0
Jul 9, 2025
Recommend
CEO approval
Business Outlook

Pros

Good work/life balance. Branch culture is usually tight. Good people to meet and work with. Benefits are solid, full service bank which is great for giving you an inside look at managing your finances.

Cons

Raises are a hit or miss, and largely will be determined by your commission earnings instead. "Your commission is your raise." Mentor program is not on the ball, and does not follow up well. Career pathing is not clear, and you could spend upwards of 5+ years in the same position before moving up unless you excel regularly. Semi-unrealistic expectations for sales roles.

Viewing 154 - 156 of 3,510 Reviews

Glassdoor has 3,820 KeyBank reviews submitted anonymously by KeyBank employees. Read employee reviews and ratings on Glassdoor to decide if KeyBank is right for you.