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      KeyBank

      Engaged Employer

      KeyBank reviews

      3.6

      60% would recommend to a friend

      (3,511 total reviews)
      avatar

      Chris Gorman

      64% approve of CEO

      53% positive business outlook

      Ratings by category

      3.9

      Diversity & inclusion

      3.7

      Work/Life balance

      3.5

      Culture & values

      3.4

      Compensation and benefits

      3.4

      Career opportunities

      3.1

      Senior management

      KeyBank has an employee rating of 3.6 out of 5 stars, based on 3,511 company reviews on Glassdoor which indicates that most employees have a good working experience there. The KeyBank employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      4K reviews
      3.0
      Oct 24, 2020

      Intense

      Personal banker
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good work life balance we have many products for clients to fit their needs.

      Cons

      we have many buckets to fill and are expected to not only fill the sales buckets but to exceed every expectation. We are micromanaged to the point that every conversation is critiqued every financial wellness guide is timed. Taking the joy out of what we are tying to accomplish with our clients. Not many opportunities for growth.

      2.0
      Oct 16, 2020

      Key Bank Review

      Senior credit analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Key Bank paid for Masters degree

      Cons

      low salaries miserable employees poor management with little knowledge of anything

      2.0
      Oct 15, 2020

      Only if you're desperate

      Financial wellness consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      -401K MATCH -VACATION TIME -COMPETITIVE PAY (IF YOU NEGOTIATE)

      Cons

      -OLD ACCOUNT OPENING SYSTEM (crashes consistently) Just updated for new clients only. -TOO MANY BANKING APPS FOR SIMPLE TASK LIKE OPENING A SAFE DEPOSIT BOX -LIMITED STAFFING LEADING TO BEING OVER WORKED DEPENDING ON YOUR STORE LOCATION -POOR TRAINING SCHEDULE ( It can take up to 3 months to be fully trained just to open accounts and that is for a few classes. -FAST TURN AROUND WITH TEAM MEMBERS- Within 1 year I've seen 5 people leave including a branch manager in MY branch. -HARD TO GET OUT OF RETAIL -ENDLESS EMAILS ALL DAY ABOUT NOTHING They seriously need to rethink training and closing down low traffic stores.

      Viewing 169 - 171 of 3,511 Reviews
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      ReviewsKeyBank reviews

      Glassdoor has 3,821 KeyBank reviews submitted anonymously by KeyBank employees. Read employee reviews and ratings on Glassdoor to decide if KeyBank is right for you.