KeyBank reviews

Incentive pay requirements is not that great

Frustrating. 3 years ago they forced a new role model to the retail side. Made the traditional banking environment into a financial wellness center. 3 years later the financial wellness center environment did not work. Going back to traditional banking. Bringing back Lead Tellers. Lead Teller responsible for every working part of the branch. Including all the walk in customers, all the drive up customers, all operational tasks, vault, ATM. For a very low wage. Personal Bankers will be required to be outside the bank bringing in business or they will never meet their high goals.