Dec 8, 2021
KeyBank reviews
3.6
58% would recommend to a friend
Chris Gorman
64% approve of CEO
52% positive business outlook
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5.0
Dec 8, 2021
Recommend
CEO approval
Business Outlook
Pros
- Work Life Balance - Vacation / PTO (sick combined is 3.5 weeks) - Benefits (Life, health, vision, dental, 401k, HSA, FSA) - Alot of room for growth. Great visibility to higher positions. Encouragement to move upwards within the company - Management very approachable - Much higher base salary/pay than most banks - Great company culture. Branch teams are often very cohesive. Ability to build strong relationships with colleagues for life. Fun themed days & dress down days. - Diversity, inclusion, equality focus is A+
Cons
- Poor commission pay. Most banks pay much more in commission. - Commission "rules" are incredibly complicated & you are often paid less than what you should per quarter. Getting these discrepancies solved is impossible. - Commission goals are too high. Alot of banks during COVID halted commission goals, Keybank continued to keep high goals even with lobbies closed. - Keybank systems are incredibly complicated, old, work slowly & crash. In a Banker role, there are about 8 systems we have to learn. This could easily be streamlined. Teller systems often crash & go offline. Key is working on updating some systems but they are very buggy & often disconnect.
5.0
Dec 7, 2021
Recommend
CEO approval
Business Outlook
Pros
Very competitive salary compared to similar positions plenty of benefits (PTO, fitness reimbursements, etc.) Great culture (probably varies by branch, like most companies) lots of internal opportunity, plenty of training opportunities as well
Cons
Sales heavy bank, which is a good or bad thing depending on your personality. The particular branch I work at is very busy, enough to warrant an extra teller but it is not likely to happen. Tellers and bankers are tending to consolidate into one position as online/mobile banking tends to become more popular, making my particular job difficult at times, albiet simple.
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