Keypath Education reviews

3.0

48% would recommend to a friend

(437 total reviews)
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Steve Fireng

73% approve of CEO

48% positive business outlook

Keypath Education has an employee rating of 3.0 out of 5 stars, based on 437 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Keypath Education employee rating is in line with the average (within 1 standard deviation) for employers within the Education industry (3.7 stars).

Reviews by job title

437 reviews
2.0
Feb 17, 2023

Run fast from the Placement Department

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Work from Home flexibility - nice to know that I could work from home and not have to go into the local office.

Cons

I want to start by saying I was looking forward to growing my career at Keypath. I was a HUGE advocate and took immense pride in being part of the Placement Team, but for the last couple of months, the department has really changed for the worse. It starts and ends with the people in leadership and them not holding their direct reports, or each other, accountable. -No support from leadership - the leadership in this department has a lot of room for opportunity. The number of times that I've brought up to my manager how unsupported, othered, and isolated from my team I feel while having to work with them daily is concerning. Even more concerning is when you provide that vulnerable feedback multiple times, and nothing changes. A lot of the managers and ADs are in their role for the first time in their careers, and while I get they might still be learning, I fail to see where there is any ongoing professional development of these managers so that they can do their jobs better and be better leaders for their team that they're supposed to lead/support. -Being undervalued - be prepared for your skills to be undervalued in this department. It's like they look for highly qualified folks with advanced degrees (talking masters and doctorates), but then treat them like they're just the average joe in an entry-level role. If you're going to hire people for their skills and talent, let us use them. Especially if their experience is vaster than the first-time managers/ADs, y'all should be leaning and learning from the talent you have, not going on power kicks. -High School all over again - this is the reason I even started planning my exit strategy from the company. I would have loved to transfer to a different department but haven't seen any openings as of late. Everyone loves you when you start, but once you begin trying to hold your peers and co-workers accountable (because the managers won't do it) and help one another for the common mission (providing students a stress-free placement experience) that admiration is replaced by clique behavior, passive aggressive teams messages and emails, and clear bias. And yes, leadership is in on it too.

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Keypath Education Response
3y
I do appreciate you feedback and candor. Very sorry your experience has not been positive. As you know our Placement function is very new and has grown very quickly because of the interest in programs that require this service. I have brought these concerns to leadership and while can't promise all will be solved right away, I can say we do take these comments very seriously. These comments, along with our recent all - staff pulse survey just finished will help find the areas to focus on to have a better employee experience. Thanks again. Steve
4.0
Feb 11, 2023

Flexible, supportive

Recommend
CEO approval
Business Outlook

Pros

Work from anywhere in any form of hybrid or fully remote work to suit, good remuneration, a supportive culture with a range of social options to help people stay connected

Cons

Trying to think of cons and that’s not easy. We work hard and sometimes fast. That said the company provides support and flexibility as needed.

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Keypath Education Response
3y
Thanks for taking the time to write a review. I appreciate all your feedback - and totally agree with you that we must try to retain the amazing elements of the start-up culture we created - which isn't always easy, but is of course what attracted so many people to our company and allows us to retain our stars. Thanks again, Ryan.
4.0
Jan 31, 2023
Recommend
CEO approval
Business Outlook

Pros

Fast growth, good flexibility, nice to work remote

Cons

Leadership could be more invested in career development

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Keypath Education Response
3y
Appreciate thoughts and feedback. Will follow up with HR leadership on career development. Steve
Viewing 124 - 126 of 437 Reviews

Glassdoor has 451 Keypath Education reviews submitted anonymously by Keypath Education employees. Read employee reviews and ratings on Glassdoor to decide if Keypath Education is right for you.