Keypath Education reviews

3.0

48% would recommend to a friend

(437 total reviews)
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Steve Fireng

73% approve of CEO

48% positive business outlook

Keypath Education has an employee rating of 3.0 out of 5 stars, based on 437 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Keypath Education employee rating is in line with the average (within 1 standard deviation) for employers within the Education industry (3.7 stars).

Reviews by job title

437 reviews
1.0
Aug 16, 2025

Would not recommend.

Recommend
CEO approval
Business Outlook

Pros

I thought Ryan was kind, fair and understanding. All my interactions with him were pleasant and he seemed to genuinely care about the company and wanted to help it build. It is disappointing to see that his management below have created a workplace that goes against his vision.

Cons

The leadership at this company often comes across as unprofessional, creating a difficult work environment where accountability is lacking. Concerns and feedback from employees don’t seem to be taken seriously, and poor behaviour is too often overlooked. Pay inconsistencies are also an issue, despite holding the same role, similar background, and starting at the same time, I was paid less than a colleague. Targets are set unrealistically high, and there were instances where when they were achieved, they were quickly raised, which makes bonuses feel out of reach. When team members highlighted this issue, it felt like we were gaslighted to not push it further. While the company promotes flexibility, the reality is heavy micromanagement, with constant check ins even during quiet periods. Being pushed to harass potential students even when they have asked to be given some space to think about study. Working with external partners can also be challenging due to a lack of clear alignment and understanding between teams. On top of that, leadership tends to make promises that aren’t followed through, leaving employees feeling unsupported and demoralized. Overall, my experience was not positive, and I would not recommend this company as a place to work.

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Keypath Education Response
4mo
I do appreciate the time you've taken to share your feedback. Whilst I might not agree with all of it, I acknowledge your concerns, and am proud of the continued growth and development of our admissions team - especially under new leadership recently. Best wishes, Ryan.
1.0
Jul 4, 2025

Best Place to work? What a joke!

Recommend
CEO approval
Business Outlook

Pros

Not many. Some good people work for the m organisation.

Cons

Exec team are woeful. CEO lack direction. Negative, toxic work environment.

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Keypath Education Response
11mo
I will bother, and your feedback does help. Appreciate you taking the time. Ryan.
1.0
Mar 16, 2025

Toxic Culture

Recommend
CEO approval
Business Outlook

Pros

Work from home Can watch YouTube in between student calls

Cons

Toxic Management Bullying culture, HR will do nothing even when someone has had multiple complaints and there is clear evidence. Underpaid with impossible sales targets. Constant employee burnout, I witnessed one poor employee go from the top to the bottom because her mental health declined so much from bullying and gas lighting. Leads randomly taken from you and reassigned into misspelled names/other names. No clear processes in place, cowboy sales tactics which results in complaints from students who are misled. Constant workplace drama, management will tell you one thing and another person another to cause mistrust. Management disappear throughout the day and most Senior Advisors are no better, the one exception on our team has now resigned as they suffered extreme burnout doing the jobs of 5 other people on top of their own with no reward. Very low morale, constant secret meetings with staff members via Teams where rumour is spread, management will often call instead of writing so they can say something never occured. Complaints from the Universities about enrolments get swept under the rug causing friction between the University and Keypath.

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Keypath Education Response
1y
Hi - thanks for the feedback. You can contact me directly if you'd like to discuss this further - ryan.ohare@keypathedu.com.au - I'll listen. thanks, Ryan.
Viewing 259 - 261 of 437 Reviews

Glassdoor has 451 Keypath Education reviews submitted anonymously by Keypath Education employees. Read employee reviews and ratings on Glassdoor to decide if Keypath Education is right for you.