Kinaxis reviews

4.3

86% would recommend to a friend

(436 total reviews)
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Razat Gaurav

94% approve of CEO

84% positive business outlook

Kinaxis has an employee rating of 4.3 out of 5 stars, based on 436 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Kinaxis employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

436 reviews
2.0
Mar 13, 2014

Misguided Upper Management, Nepotism

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Some really great people. - Bright engineers. - Fun social atmosphere. - Benefits used to be subpar, but now they have been improved to match other companies. - Excellent HR department.

Cons

- Lower than average pay. - Lots of Upper management politics that affects regular employees. - Random layoffs of capable people. - Questionable staffing decisions smelling of nepotism. - An old boy's club culture. Tolerating things like a long term manager commencing a romantic relationship with a direct report.

3.0
Feb 2, 2021

Decent company with room for improvement

Recommend
CEO approval
Business Outlook

Pros

* decent benefits (RRSP matching, stock purchase program, training budget, increased coverage for counselling and work from home budget during the pandemic) * very uplifting and positive Townhalls * HR is constantly working to make improvements for the company (eg. they are starting to bring in goal setting practices and trying to standardize annual reviews) * not as high stress compared to start-up culture * a lot of training covered by the company (eg. mental health, leadership) * overall fun community (group workout sessions, various hobby/interests groups)

Cons

* salaries are fair but don't seem as competitive compared to equal sized or smaller companies in Canada. Candidates are often being rejected early in the hiring process because their salary expectations are too high * salary adjustments follow a strict process to the point it seems to hurt the company when taken too literally. For example, instead of trying to retain talent and move people into the appropriate salary bands, the company's process seems to favour losing that talent and backfill the positions with new people in that same higher salary band. It makes no sense because you're spending more money/time/effort to hire and train staff when you could've just given someone a raise to that same salary and not risk losing them in the first place * disconnect in company vision and execution strategies. For example, people are increasingly getting confused as to why Rubikloud was acquired and what purpose they serve. The TownHalls position the acquisition as a "partnership" and opportunity to learn from Rubikloud. But when it comes to day-to-day activities and processes, they're just simply being absorbed into the "Kinaxis ways". Rubikloud was supposedly acquired for their retail presence yet there seems to be a push to sunset their retail product. * management often not really aligned exemplifying "company culture" and what's being promoted during TownHalls (eg. many directors still messaging people during evenings/holidays, lunch meetings being booked) * 30 years in the business and yet there doesn't seem to be any clear career progression tracks * feels like the company is about 10 years behind the times as a software product company - roadmap planning process still leans heavily towards a waterfall model (people freak out at the idea of continuous deployment); overall process very rigid (deliverables need to be planned 9 months in advance, security audits of all releases done manually); company's main product very bloated and restricted to Windows desktop; company's struggling to migrate customers to newer web-based product; overall desire to have every single tool (whether external or internal facing) to exist on one super giant system * over-dependence on Microsoft products and on-prem services - this is more personal bias but I much rather work with Google Suite products for better collaboration, Slack as a more industry-standard light-weight messaging app, more up-to-date cloud-based solutions for things like jira, etc

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Kinaxis Response
5y
Thanks for sharing your input, we are committed to continuous improvement across all areas of our business and your feedback helps us do that. We’re really pleased to see your positive feedback about our culture, mental health resources and other benefits – thank you. In terms of our compensation packages, we set and regularly review salary bands in the markets where we operate and our goal is to retain existing talent within those bands whenever possible. We remain confident about our acquisition of Rubikloud and the great things we can achieve together – the support and patience from our employees as we navigate some of the particulars does not go unnoticed. Our leadership team is committed to the ongoing improvement of our programs so thanks again for your feedback; we’ve done our best to address some of the points you raise here and we’d encourage you to arrange some time with your HRBP at any time if you want to talk more.
1.0
Jan 18, 2019
Recommend
CEO approval
Business Outlook

Pros

Smart co-workers, interesting problems to tackle.

Cons

Management is fixated on process and metrics which sometimes get waved in people's faces as low-key threats. Every group in R&D is siloed. Managers do not seem to be aligned with one another. Management has obvious favourites who get special privileges. There is very little communication up and down the chain of command. The company is starting to be weirdly stingy -- cutting things like the holiday party. The toilets do not work. People are getting fired with no attempts from the company to address issues first. So many CxOs. No evidence to suggest any of these problems are being addressed.

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Kinaxis Response
7y
Hi, thanks for sharing your thoughts with us and we’re sorry you aren’t having a positive experience with Kinaxis. We’re starting to break down the silos, especially in our R&D organization, and we appreciate everyone’s participation in that process. And as an increasingly global company, we’re re-allocating centralized entertainment budgets to our teams around the world, which seems fair. We encourage you to talk to your manager or HR to see what else we can do to help.
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