KnowBe4 reviews

3.5

61% would recommend to a friend

(1,485 total reviews)
avatar

Bryan Palma

56% approve of CEO

56% positive business outlook

KnowBe4 has an employee rating of 3.5 out of 5 stars, based on 1,485 company reviews on Glassdoor which indicates that most employees have a good working experience there. The KnowBe4 employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

1K reviews
1.0
Feb 9, 2024
Recommend
CEO approval
Business Outlook

Pros

Open Paid time off policy

Cons

Commission decreased Company bonuses decreased Money hungry CEO

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KnowBe4 Response
2y
Hi Knowster. We want to assure you that the changes in commission plans were a result of an increase in total on-target earnings for our revenue sector. The bonus structure has changed to reflect our new measurement of success, ARR, but the goals remain attainable. We strive for transparency in our compensation policies and encourage open dialogue, so please reach out directly to your manager or HR for clarification.
1.0
Feb 7, 2024

Looks great on paper, but ended up being a nightmare.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Enjoyed the steady flow of work, the communications via slack are fun, and holiday party at Universal. Office is nice.

Cons

Worst year of my life, felt small and would cry from the stress from my boss and being talked down to at least once a week, for a whole year... Micro-management to the extreme. Constantly being told to refer to such and such procedure or policy if you do anything wrong in the slightest. Was told by my director to "smile more" and be like the other girl in our department, who he once made cry during our team weekly meeting and we had to sit there as he badgered her to explain why/how she made a minor mistake on front of her peers. Passive aggressive robotic emotionless 1 on 1 meetings with this guy every week and the director would constantly focus on things he didn't like and never bothered providing praise for anything he did like. Was told not to interupt while having a conversation on a topic I was already informed on, and was trying to express this, but he didn't let me get a word in. Ended up sending me to get training on how to better communicate and afterward the career coach didn't understand why I was there because we were communicating just fine. Red flags from the very beginning--even after my interview, the HR woman called me a few minutes after and said I got the role and although she assured the team I was probably just nervous, they wanted to know, "Do you normally act like that?"... Who asks that?! Additionally, the director made us tell him exactly when we took lunch and what we ate. Requesting PTO was always uncomfortable and made to feel guilty about it. Eventually, I was let go based on a list of things the director basically didn't like about me and lawyers spammed me for months after with emails accusing me of keeping design files stating I wasn't able to share anything I made during my employment on a future portfolio(which I knew, I signed a doc at hire), despite telling them before I even left that I had kept nothing. I should mention this was all within the "Growth" department, so there was no one I could turn to because they were it. Never have I been made to feel so little, I was mentally wrecked for a long time after the whole ordeal.

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KnowBe4 Response
2y
We're concerned about your experience suggesting that you felt targeted by a director. Our culture and policies don’t tolerate such behavior. It’s uncommon for an issue like this to go unaddressed — if it had been reported, immediate action would have been taken. We encourage past and present employees to report such experiences to HR so we can investigate and take corrective measures. Your feedback is invaluable for us to ensure a respectful workplace for all.
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