KnowBe4 reviews

3.5

61% would recommend to a friend

(1,485 total reviews)
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Bryan Palma

56% approve of CEO

56% positive business outlook

KnowBe4 has an employee rating of 3.5 out of 5 stars, based on 1,485 company reviews on Glassdoor which indicates that most employees have a good working experience there. The KnowBe4 employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

1K reviews
2.0
Nov 2, 2023

Was great, but is now in a slow decline

Recommend
CEO approval
Business Outlook

Pros

The company culture is great. You don't feel like your being micro managed and can mostly work how you want to work, with some exceptions of course. Managers are great, but your mileage may vary. Unlimited PTO.

Cons

Pay is decent, but recently we were told that there will be no cost of living adjustments even considering the organization is making more money than they have ever made. This is called greed. On top of this, there is concern that our bonuses which is the only thing that make up for the lack of pay might be going away next year. I guess this is what happens when a good company gets bought out and your CEO no longer cares; they slowly take your benefits away and hope that most people don't notice before its all gone. Benefits are essentially non-existent at this point. Health insurance is expensive and the free tier is horrible, even for a single person. They claim that this will improve next year, but I doubt it. In 2022, we had great insurance, great bonuses, career coaches, and just good benefits overall like free massages, free haircuts, etc. All that went away slowly throughout 2023. I am sure it will all be gone in 2024.

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KnowBe4 Response
2y
Hi Knowster. We understand and share your concerns regarding the announcement that there will be no cost of living adjustments in January as there have been in previous years. In these challenging economic times, our decision does not reflect any lack of appreciation for our employees’ hard work and dedication. The global economic landscape has presented unforeseen challenges, and we want to assure you that we are doing everything within our means to preserve as many benefits as possible while navigating these uncertain times. Stu also announced that we are 100% continuing the monthly bonus plan in 2024. Our health insurance has many different tiers to select from based on our varied employee needs, and we benchmark all tiers to industry standards for companies our size to ensure competitiveness. Healthcare costs continue to rise by double digits percentages every year, and we have not increased rates on our premiums. In fact, we lowered family premiums by over 30% in 2023. Our insurance plans have not changed since 2022 outside of adding another tier so that people could elect for an HSA which was driven by overwhelming suggestions from the employee base so we definitely welcome suggestions. We will continue to work with our insurance carriers to maximize coverage at the best price as we head into 2024. Your well-being and job security remain top priorities for us, and we appreciate your understanding during these unprecedented circumstances.
5.0
Oct 30, 2023
Recommend
CEO approval
Business Outlook

Pros

I have a great team I work with, and leadership that cares about me and helps me succeed in my role. I am able to work a hybrid arrangement and have freedom to work from home if there is an appointment or something that prevents me from coming in.

Cons

Would be great to work fully remote, but otherwise no other cons.

Viewing 424 - 426 of 1,485 Reviews

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