Is KnowBe4 a good company to work for?

KnowBe4 has an overall rating of 3.5 out of 5, based on over 1,580 reviews left anonymously by employees. This rating has decreased by 6% over the last 12 months. 60% of employees would recommend working at KnowBe4 to a friend and 56% have a positive outlook for the business. The best reviews about KnowBe4 have been left by employees working as Director , Tech Support and Software Engineer .

Does KnowBe4 pay their employees well?

According to anonymously submitted Glassdoor reviews, KnowBe4 employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at KnowBe4. This rating has decreased by 7% over the last 12 months.

How satisfied are employees working at KnowBe4?

60% of KnowBe4 employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated KnowBe4 3.8 out of 5 for work life balance, 3.5 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at KnowBe4?

Customer Success Manager (105) , Regional Account Manager (97) , Account Executive (42) , Account Manager (35) , Sales (35) , Customer Success Manager (CSM) (32) , Channel Account Manager (30) , Software Engineer (25) , Sales Development Representative (SDR) (23) , Senior Software Engineer (19) , Core Support Technician (18) , Director (17) , Sales Engineer (16) , Sales Representative (16) , SMB Account Executive (13)

What are the pros of working at KnowBe4 according to real employee reviews?

"Culture was great during the startup but unfortunately it has become a more corporate environment." ((in 185 reviews)); "Fun. Great people." ((in 97 reviews)); "Fun and great company culture" ((in 93 reviews)); ""The benefits are great and you can take unlimited vaca/sick time" ((in 84 reviews)); "I was hired days later and started with a great team." ((in 63 reviews))

What are the cons of working at KnowBe4 according to real employee reviews?

"The pay is low and earning potential is mild at best" ((in 43 reviews)); "Layoffs have caused customer service to plummet as remaining employees are tasked to cover impossible workloads." ((in 13 reviews)); "Upper Management ignores our feedback, we are completely unheard." ((in 7 reviews))

What are employees saying about KnowBe4 layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about KnowBe4 layoffs and their outlook for job security at KnowBe4 in 2026.

What are the top reviewed KnowBe4 locations?

Clearwater , Tampa , Saint Petersburg , New York , Dallas , Washington , Charlotte , Reading , Detroit , Hendersonville , Austin , Houston , Franklin , Nashville , Columbus , Ohio City , Erie , Fairfield , Philadelphia , Miami , West Palm Beach , Clearwater Beach , Dunedin , New Port Richey , Palm Harbor , Seminole , Middletown , Florida City , Belleair , Saint Petersburg Beach

KnowBe4 reviews

3.5

60% would recommend to a friend

(1,491 total reviews)

Bryan Palma

55% approve of CEO

56% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

KnowBe4 has an employee rating of 3.5 out of 5 stars, based on 1,491 company reviews on Glassdoor which indicates that most employees have a good working experience there. The KnowBe4 employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

1K reviews

5.0

Oct 12, 2022

Definitely as good as it seems

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Benefits are amazing (insurance, flexible PTO, ClassPass, pay) Culture is untouchable! Great connection with the CEO daily, super transparent. Onboarding and training are thorough! ERG groups for inclusivity such as parents, veterans, LGBTQ+, etc!

Cons

Can’t think of one. Overall it’s been a great experience!

1.0

Oct 11, 2022

Poopy place to work - clueless leaders

Human resources

Recommend

CEO approval

Business Outlook

Pros

There are not any pros. NONE! Place will make you lose your mind, your confidence, etc. Maybe they will get acquired and bring in better leaders.

Cons

Liars and are degrading, especially to young professionals. Providing no growth path and only promote scientologists. Very abusive organization - bullying is what the leaders do!!! Bully, bully, bully. They remove all negative reviews --- I sure hope they are acquired. They should remove all current leaders if acquired. The leaders do not have the experience required to treat people like humans. I have witnessed bullying, been bullied and see they treat people poorly. TOXIC culture!!! Toxic!!!!!!! And executive leaders -- are tactical, not strategic but that is because they have NO experience to lead. Some that are VPs were admins but they are scientologists!!! MICRO managers. I hope this helps one person out there realize this place treats people so poorly!!!

5.0

Oct 11, 2022

Fantastic place to work

Team expansion specialist

Recommend

CEO approval

Business Outlook

Pros

- Lots of room for growth - Transparency - Fun culture

Cons

None I can think of at the moment

Viewing 688 - 690 of 1,491 Reviews

Jobs at KnowBe4

Executive Assistant to CFO (Remote)

Sales Development Representative Intern (Hybrid)

Washington, DC

View job

Sales Development Representative Intern (Hybrid)

Clearwater, FL

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Renewal Specialist (SMB) (Hybrid)

Sales Development Representative Intern (Hybrid)

Arlington, VA

View job

KnowBe4

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Definitely as good as it seems

Poopy place to work - clueless leaders

Fantastic place to work

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