Is KnowBe4 a good company to work for?

KnowBe4 has an overall rating of 3.5 out of 5, based on over 1,568 reviews left anonymously by employees. This rating has decreased by 5% over the last 12 months. 62% of employees would recommend working at KnowBe4 to a friend and 58% have a positive outlook for the business. The best reviews about KnowBe4 have been left by employees working as Director , Tech Support and Software Engineer .

Does KnowBe4 pay their employees well?

According to anonymously submitted Glassdoor reviews, KnowBe4 employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at KnowBe4. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at KnowBe4?

62% of KnowBe4 employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated KnowBe4 3.9 out of 5 for work life balance, 3.6 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at KnowBe4?

Customer Success Manager (105) , Regional Account Manager (97) , Account Executive (42) , Account Manager (35) , Sales (35) , Customer Success Manager (CSM) (32) , Channel Account Manager (29) , Software Engineer (25) , Sales Development Representative (SDR) (23) , Senior Software Engineer (19) , Core Support Technician (18) , Director (17) , Sales Engineer (16) , Sales Representative (15) , SMB Account Executive (13)

What are the pros of working at KnowBe4 according to real employee reviews?

"Culture was great during the startup but unfortunately it has become a more corporate environment." ((in 176 reviews)); "Fun. Great People." ((in 97 reviews)); "Fun and great company culture" ((in 92 reviews)); ""The benefits are great and you can take unlimited vaca/sick time" ((in 82 reviews)); "Hands down KnowBe4 has the best employee onboarding and training structure that I have ever experienced." ((in 62 reviews))

What are the cons of working at KnowBe4 according to real employee reviews?

"The pay is low and earning potential is mild at best" ((in 38 reviews)); "When was originally hired I was told that the average salary was low and that the bonus system made up for that." ((in 21 reviews)); "Being bought out affected layoffs and many people were let go." ((in 12 reviews)); "Upper Management ignores our feedback, we are completely unheard." ((in 7 reviews))

What are employees saying about KnowBe4 layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about KnowBe4 layoffs and their outlook for job security at KnowBe4 in 2026.

What are the top reviewed KnowBe4 locations?

Clearwater , Tampa , Saint Petersburg , New York , Dallas , Washington , Charlotte , Reading , Detroit , Hendersonville , Austin , Houston , Franklin , Nashville , Columbus , Ohio City , Erie , Fairfield , Philadelphia , Miami , West Palm Beach , Clearwater Beach , Dunedin , New Port Richey , Palm Harbor , Seminole , Middletown , Florida City , Belleair , Saint Petersburg Beach

KnowBe4 reviews

3.5

62% would recommend to a friend

(1,479 total reviews)

Bryan Palma

55% approve of CEO

58% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.9

Work/Life balance

3.6

Culture & values

3.5

Career opportunities

3.3

Senior management

3.3

Compensation and benefits

KnowBe4 has an employee rating of 3.5 out of 5 stars, based on 1,479 company reviews on Glassdoor which indicates that most employees have a good working experience there. The KnowBe4 employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

1.0

Aug 8, 2025

Don’t believe the recent 5 star reviews

Sales development representative (sdr)

Recommend

CEO approval

Business Outlook

Pros

Snacks in the break room

Cons

it was okay when I started. But then we got a new CEO and everything went downhill. Mass exodus started occurring due to things such as RTO and the pay being WAY below market average. It’s crazy that they spent so much money at the Blackhat convention wrapping taxis to take people around….. yet claim to have no budget for simple things we ask for such as a small salary increase. On top of that they are opening a brand new office in DC and I bet it’s because that’s where Bryan resides. KnowBe4 joined forces with another company who is based in NYC and they treat those SDRs and employees better than ours and give more recognition - how is that fair?? I also heard that they got rid of the 30 mile radius rule for those that live far, so that they don’t have to come in the office 4 days a week. They must want more people to quit! The recent 5 star reviews that have been left are DEFINITELY a lie

5.0

Aug 5, 2025

The best company I have ever worked for

Senior internal auditor

Recommend

CEO approval

Business Outlook

Pros

Excellent managers, perfect workload, work/life balance, competitive benefits, 100 percent remote work and much more. My time at KnowBe4 was the best of my career. The positive impact it had on me is why I'm confident in saying I would be thrilled to have the opportunity once again to contribute to the company's continued success in the future.

Cons

I have genuinely had an outstanding experience and cannot think of any significant cons.

5.0

Aug 3, 2025

Job Satifaction

Rae

Recommend

CEO approval

Business Outlook

Pros

The company provides great training and leadership

Cons

Sometimes too many things to cover

Viewing 76 - 78 of 1,479 Reviews

Jobs at KnowBe4

Customer Implementation Specialist (Remote)

Executive Assistant (Customer Success SVPs) (Remote)

Snr. Communications Manager (Remote)

QA Engineer (MIS) (Remote)

Manager, Enterprise Customer Success

KnowBe4

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Don’t believe the recent 5 star reviews

The best company I have ever worked for

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