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      KnowBe4

      Engaged Employer

      KnowBe4 reviews

      3.4

      59% would recommend to a friend

      (373 total reviews)
      avatar

      Bryan Palma

      52% approve of CEO

      55% positive business outlook

      Ratings by category

      3.9

      Diversity & inclusion

      3.8

      Work/Life balance

      3.5

      Culture & values

      3.4

      Career opportunities

      3.2

      Senior management

      3.2

      Compensation and benefits

      Ratings by demographic groups

      Reviews by job title

      373 reviews

      Reviews about "Compensation"

      Return to all reviews
      3.0
      May 22, 2024

      Good company

      Courseware technologist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good benefits, flexible schedule, easy to work remote

      Cons

      The pay is a con. There is no yearly raise instead just monthly bonuses that range

      1.0
      May 19, 2024

      Executives Out of Touch!

      Revenue department
      Recommend
      CEO approval
      Business Outlook

      Pros

      The people on your direct team. The KB4 family is priceless. Ability to expand knowledge constantly.

      Cons

      With GTM changes the whole revenue department is stressed out. Customer Success is BURIED in work after a major layoff. The CEO actually says when asked "CS doesn't have more work and no one is making LESS money" which is actually a load of you know what. CS has way more work, reduced salaries and new pay plans that mean they will never get paid commission, because the goals are unobtainable. He sounds out of touch. One of two things is true: no one is actually circling the complaints UP to him. Or he just doesn't care. Either way, the environment that used to be a fun, sane place where people want to work is turning into a money hungry number pusher.

      avatar
      KnowBe4 Response
      2y
      Hello, thank you for your feedback. We are working on adjusting compensation packages and workloads accordingly based on the new go-to-market restructuring that affected the revenue department. Our leadership is being as transparent as possible in the daily briefings as we are all on the same learning curve adjusting to the new ARR quota model. Wishing you best of luck in your future endeavors.
      1.0
      May 14, 2024

      I used to feel so proud to work here, but things have changed a lot in the last couple of years

      Smb customer success manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Most of the products are great The work is meaningful

      Cons

      Low pay compared to other companies in the industry. Lack of transparency overall. They laid a bunch of CSMs off, refused to acknowledge there were layoffs, and then increased everyone's workload and lied about it in a company-wide meeting. Lack of Advancement opportunities in SMB and no COLA. Forced Hybrid schedule for the revenue sector.

      avatar
      KnowBe4 Response
      2y
      Hi Knowster, thank you for your feedback. With the new structure in the revenue department, there are plenty of career advancement opportunities from SMB; you can advance to a mid-market rep, an enterprise rep, or a management position. Our hybrid schedule allows for easier collaboration with your leadership and team. We pride ourselves on being radically transparent, and our C-suite leadership shares as much information as they know in our company-wide Daily Briefings.
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