Is KnowBe4 a good company to work for?

KnowBe4 has an overall rating of 3.5 out of 5, based on over 1,574 reviews left anonymously by employees. This rating has decreased by 5% over the last 12 months. 61% of employees would recommend working at KnowBe4 to a friend and 56% have a positive outlook for the business. The best reviews about KnowBe4 have been left by employees working as Director , Tech Support and Software Engineer .

Does KnowBe4 pay their employees well?

According to anonymously submitted Glassdoor reviews, KnowBe4 employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at KnowBe4. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at KnowBe4?

61% of KnowBe4 employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated KnowBe4 3.8 out of 5 for work life balance, 3.6 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at KnowBe4?

Customer Success Manager (105) , Regional Account Manager (97) , Account Executive (42) , Account Manager (35) , Sales (35) , Customer Success Manager (CSM) (32) , Channel Account Manager (30) , Software Engineer (25) , Sales Development Representative (SDR) (23) , Senior Software Engineer (19) , Core Support Technician (18) , Director (17) , Sales Engineer (16) , Sales Representative (16) , SMB Account Executive (13)

What are the pros of working at KnowBe4 according to real employee reviews?

"Culture was great during the startup but unfortunately it has become a more corporate environment." ((in 176 reviews)); "Fun and great company culture" ((in 93 reviews)); "Fun. Great people." ((in 93 reviews)); ""The benefits are great and you can take unlimited vaca/sick time" ((in 78 reviews)); "Unlimited PTO (with a few restrictions)" ((in 66 reviews))

What are the cons of working at KnowBe4 according to real employee reviews?

"The pay is low and earning potential is mild at best" ((in 38 reviews)); "Being bought out affected layoffs and many people were let go." ((in 16 reviews)); "Upper Management ignores our feedback, we are completely unheard." ((in 7 reviews))

What are employees saying about KnowBe4 layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about KnowBe4 layoffs and their outlook for job security at KnowBe4 in 2026.

What are the top reviewed KnowBe4 locations?

Clearwater , Tampa , Saint Petersburg , New York , Dallas , Washington , Charlotte , Reading , Detroit , Hendersonville , Austin , Houston , Franklin , Nashville , Columbus , Ohio City , Erie , Fairfield , Philadelphia , Miami , West Palm Beach , Clearwater Beach , Dunedin , New Port Richey , Palm Harbor , Seminole , Middletown , Florida City , Belleair , Saint Petersburg Beach

KnowBe4 reviews

3.5

61% would recommend to a friend

(1,485 total reviews)

Bryan Palma

56% approve of CEO

56% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,485 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

KnowBe4 has an employee rating of 3.5 out of 5 stars, based on 1,485 company reviews on Glassdoor which indicates that most employees have a good working experience there. The KnowBe4 employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

1K reviews

5.0

Jul 25, 2019

Great Work Life Balance and Compensation

Enterprise sales

Recommend

CEO approval

Business Outlook

Pros

There is a great opportunity to make a lot of money, the work environment is light-hearted and fun and you get to sell an excellent product.

Cons

As with any sales job there can be some ups and downs but at Knowbe4 the ups far outweigh the downs. If you are humble, eager to learn and a kind person you will excell at Knowbe4.

KnowBe4 Response

6y

We will take your advice and keep doing just that. We want you to have every single tool you need to be successful!

5.0

Jul 17, 2019

Best Support Job in Tampa Bay

Technical support

Recommend

CEO approval

Business Outlook

Pros

- Pay - Team Members - Company Culture - Actual Career Development (!!!) - Product Contributions - Mostly internal promotions - Work-Life balance

Cons

These cons are so minor and I had to really try and think of things I don't like. - Inexperienced Management - Could be more organized - Downtown Clearwater location

KnowBe4 Response

6y

Thank you for the advice and I agree that if we cannot find the needed talent we always find the best person for the job. We also have a ton of internal training and career development to help those that want to achieve more and grow with the company!

5.0

Jul 17, 2019

Nothing short of amazing

Smb sales representative

Recommend

CEO approval

Business Outlook

Pros

To start, the CEO. Everything about him. He is so transparent about anything and everything that goes on at the company and as an employee, that is incredible. We understand what is happening and why. Every morning we gather for Stu's morning meeting where he briefs the company and it gives us a daily chance to learn from him. I really feel the family vibe. The culture is unmatched. I've never worked for an organization with this type of culture, where everyone gets along, there is no office drama (and if there is it gets addressed and squashed), it's FUN, and very encouraging...to name a few aspects. I also have to give a S/O to Lyss, the onboarding specialist, because she sets the tone for every new hire on day 1 and really makes everyone feel welcome and at home. Something that really stood out to me was on your first day, you walk around the offices and get to meet the executives and have conversation with them...Lyss's idea. In my role, the pay is great and there are cash bonuses on a monthly basis for every employee as an incentive for sales. When companies say they take care of their employees, they don't typically mean it. KnowBe4 actually does.

Cons

I can't think of any

KnowBe4 Response

6y

You are very welcome! I like to come to work to a sane, fun, highly productive group of people. And practically everyone here is like that! And when they are not, it's just not a good cultural fit and they find another opportunity. :-D Warm regards, Stu

Viewing 1054 - 1056 of 1,485 Reviews

Jobs at KnowBe4

VP Talent Management (Remote)

Snr. Employee Relations Partner (Remote)

Manager, Enterprise Customer Success

Snr. Communications Manager (Remote)

Partner Success Manager (MSP Per Client) (Spanish Speaking) (Remote)

KnowBe4

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Great Work Life Balance and Compensation

Best Support Job in Tampa Bay

Nothing short of amazing

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