Is KnowBe4 a good company to work for?

KnowBe4 has an overall rating of 3.5 out of 5, based on over 1,574 reviews left anonymously by employees. This rating has decreased by 5% over the last 12 months. 61% of employees would recommend working at KnowBe4 to a friend and 56% have a positive outlook for the business. The best reviews about KnowBe4 have been left by employees working as Director , Tech Support and Software Engineer .

Does KnowBe4 pay their employees well?

According to anonymously submitted Glassdoor reviews, KnowBe4 employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at KnowBe4. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at KnowBe4?

61% of KnowBe4 employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated KnowBe4 3.8 out of 5 for work life balance, 3.6 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at KnowBe4?

Customer Success Manager (105) , Regional Account Manager (97) , Account Executive (42) , Account Manager (35) , Sales (35) , Customer Success Manager (CSM) (32) , Channel Account Manager (30) , Software Engineer (25) , Sales Development Representative (SDR) (23) , Senior Software Engineer (19) , Core Support Technician (18) , Director (17) , Sales Engineer (16) , Sales Representative (16) , SMB Account Executive (13)

What are the pros of working at KnowBe4 according to real employee reviews?

"Culture was great during the startup but unfortunately it has become a more corporate environment." ((in 176 reviews)); "Fun and great company culture" ((in 93 reviews)); "Fun. Great people." ((in 93 reviews)); ""The benefits are great and you can take unlimited vaca/sick time" ((in 78 reviews)); "Unlimited PTO (with a few restrictions)" ((in 66 reviews))

What are the cons of working at KnowBe4 according to real employee reviews?

"The pay is low and earning potential is mild at best" ((in 38 reviews)); "Being bought out affected layoffs and many people were let go." ((in 16 reviews)); "Upper Management ignores our feedback, we are completely unheard." ((in 7 reviews))

What are employees saying about KnowBe4 layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about KnowBe4 layoffs and their outlook for job security at KnowBe4 in 2026.

What are the top reviewed KnowBe4 locations?

Clearwater , Tampa , Saint Petersburg , New York , Dallas , Washington , Charlotte , Reading , Detroit , Hendersonville , Austin , Houston , Franklin , Nashville , Columbus , Ohio City , Erie , Fairfield , Philadelphia , Miami , West Palm Beach , Clearwater Beach , Dunedin , New Port Richey , Palm Harbor , Seminole , Middletown , Florida City , Belleair , Saint Petersburg Beach

KnowBe4 reviews

3.5

61% would recommend to a friend

(1,485 total reviews)

Bryan Palma

56% approve of CEO

56% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

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Parent or family caregiver

Veteran status

KnowBe4 has an employee rating of 3.5 out of 5 stars, based on 1,485 company reviews on Glassdoor which indicates that most employees have a good working experience there. The KnowBe4 employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

1K reviews

5.0

Jul 11, 2019

Employee focused = Happy customer

Csm

Recommend

CEO approval

Business Outlook

Pros

Really good culture that lends to happy employees.

Cons

The transparency is pretty high but it is always a little unsettling to see someone get fired and then we the implication is we are not allowed to talk about it.

KnowBe4 Response

6y

If someone has left KnowBe4 you can always speak to employee relations. We have transparency and you are allowed to know what happened (for the most part, as long as there is no PII or HIPPA info.) Also, if you have concerns, make sure you talk to your manager, their manager or HR... We want to make sure that you have someone to bring up issues with.

5.0

Jul 11, 2019

Amazing place to work!

Customer success manager

Recommend

CEO approval

Business Outlook

Pros

They set you up for success right from the start. There is not only an amazing on-boarding process but their continued training and available coaching sets you up to be as successful as possible. The company culture here is nothing like I have experienced and will most likely not see it anywhere else. The transparency is great, you always know where the company stands and where you stand in your role. The perks are endless and you get to work with some pretty awesome people!

Cons

I haven't found one yet!

KnowBe4 Response

6y

Radical Transparency and Radical Honesty is what sets KB4 apart. We are all a team and this means that we make sure everyone is in the know... I agree... we do work with awesome people!!!

5.0

Jul 11, 2019

All that it appears to be

Sales performance coach

Recommend

CEO approval

Business Outlook

Pros

Extreme Ownership, Extreme Transparency and extreme fun. Trying ro communicate what our work environment is like to friends is difficult. Typically, they don't believe such a place exists and if it does, it can't be sustained. They are wrong on both counts. add in great pay, advancement opportunities and the ability to be in such a fast paced/growing company can't be matches. Count me among the "lucky ones!"

Cons

If i find one I will let you know.

KnowBe4 Response

6y

We are lucky to have you as part of our team. It is hard to describe the culture, but we have great videos and blogs to try to give a peek into what it is like to be a #Knowster!

Viewing 1060 - 1062 of 1,485 Reviews

Jobs at KnowBe4

VP Talent Management (Remote)

Snr. Employee Relations Partner (Remote)

Manager, Enterprise Customer Success

Revenue Operations Analyst, GTM & Central Planning (Remote)

Partner Success Manager (MSP Per Client) (Spanish Speaking) (Remote)

KnowBe4

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Employee focused = Happy customer

Amazing place to work!

All that it appears to be

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