Is KnowBe4 a good company to work for?

KnowBe4 has an overall rating of 3.5 out of 5, based on over 1,567 reviews left anonymously by employees. This rating has decreased by 5% over the last 12 months. 62% of employees would recommend working at KnowBe4 to a friend and 58% have a positive outlook for the business. The best reviews about KnowBe4 have been left by employees working as Director , Tech Support and Software Engineer .

Does KnowBe4 pay their employees well?

According to anonymously submitted Glassdoor reviews, KnowBe4 employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at KnowBe4. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at KnowBe4?

62% of KnowBe4 employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated KnowBe4 3.9 out of 5 for work life balance, 3.6 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at KnowBe4?

Customer Success Manager (105) , Regional Account Manager (97) , Account Executive (42) , Account Manager (35) , Sales (35) , Customer Success Manager (CSM) (32) , Channel Account Manager (29) , Software Engineer (25) , Sales Development Representative (SDR) (23) , Senior Software Engineer (19) , Core Support Technician (18) , Director (17) , Sales Engineer (16) , Sales Representative (15) , SMB Account Executive (13)

What are the pros of working at KnowBe4 according to real employee reviews?

"Culture was great during the startup but unfortunately it has become a more corporate environment." ((in 177 reviews)); "Fun and great company culture" ((in 96 reviews)); "The people are great and are willing to help out other team members when needed." ((in 95 reviews)); ""The benefits are great and you can take unlimited vaca/sick time" ((in 80 reviews)); "Unlimited PTO (with a few restrictions)" ((in 64 reviews))

What are the cons of working at KnowBe4 according to real employee reviews?

"Low pay and an increasing amount of work" ((in 38 reviews)); "They claim radical transparency and assured us of no layoffs and that comp plans would be for the better." ((in 12 reviews)); "Upper Management ignores our feedback, we are completely unheard." ((in 7 reviews))

What are employees saying about KnowBe4 layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about KnowBe4 layoffs and their outlook for job security at KnowBe4 in 2026.

What are the top reviewed KnowBe4 locations?

Clearwater , Tampa , Saint Petersburg , New York , Dallas , Washington , Charlotte , Detroit , Hendersonville , Austin , Houston , Franklin , Nashville , Columbus , Ohio City , Erie , Fairfield , Philadelphia , Reading , Miami , West Palm Beach , Clearwater Beach , Dunedin , New Port Richey , Palm Harbor , Seminole , Middletown , Florida City , Belleair , Saint Petersburg Beach

KnowBe4 reviews

3.5

62% would recommend to a friend

(1,478 total reviews)

Bryan Palma

55% approve of CEO

58% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.9

Work/Life balance

3.6

Culture & values

3.5

Career opportunities

3.3

Senior management

3.3

Compensation and benefits

KnowBe4 has an employee rating of 3.5 out of 5 stars, based on 1,478 company reviews on Glassdoor which indicates that most employees have a good working experience there. The KnowBe4 employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

1.0

Apr 15, 2025

KnowBe4 - Vista Gone Wrong

Account manager

Recommend

CEO approval

Business Outlook

Pros

You won't get fired if you don't hit quota as it's unattainable.

Cons

Low compensation, no opportunities for growth, losing top talent due to unwillingness to promote within or pay industry standards (resulting in mass exodus), low morale, and inadequate professional development. Vista has tunnel vision on one billion ARR and upper management (VPs, SVP, etc.) is unwilling to challenge Vista or the status quo for the benefit of the frontline workers as this could jeopardize their stock options when Vista sells.

KnowBe4 Response

1y

Hello Knowster. Our turnover rate has decreased by 4% in the last 10 months and is currently at its lowest since 2016. We have also promoted over 70 employees so far this year, as we have plenty of growth opportunities, especially in the revenue sector. We have zero tolerance for favoritism, so please contact the People Operations team to report any misconduct.

1.0

Feb 27, 2025

Gaslighting at its finest.

Account manager

Recommend

CEO approval

Business Outlook

Pros

PTO and co-workers as well as management. Our products are great, for the most part.

Cons

Extremely low salary, and difficult to reach OTE. Although, you’ll see some expert gaslighting when they respond. Just read the reviews yourself, and you’ll see things aren’t nearly as good as they used to be. Mass exodus? No, but most of the turnovers are CSM’s and Sales. CSM’s because their base pay was cut, ask me how I know… I was a former CSM and made the jump, thankfully I wasn’t Part of their layoffs. A lot of people have or are looking to leave, moral is low in a lot of teams, and it seems they find new ways to mess up the once amazing culture that Stu originally built. I get It, it’s not up to him now, so can’t complain about him specifically. But, I miss the old Stu, and the culture that once was unmatched.

KnowBe4 Response

1y

Hello Knowster. Thanks for acknowledging that there is not a ‘mass exodus’ happening. Our team works very hard to maintain our company culture, even during times of change. According to Glassdoor salary responses that KnowBe4 employees leave, as of today, 3/4/25, our CSM range is $77k-$120k, and our Account Manager responses show $76k-$125k annually. Our salaries are in line with the Tampa Bay market.

1.0

Dec 19, 2024

The GTM ruined everything

Account manager

Recommend

CEO approval

Business Outlook

Pros

I have been with this company for years and it had been one of the best workplaces. The pay wasn't amazing, but was good. The culture and working from home has been awesome.

Cons

- Pay is now atrocious. They came up with a new comp plan that has been a complete disaster. A lot of people have jumped ship or are currently interviewing. - The benefits are terrible. I got married this year and added my wife to the insurance plan. It's extremely expensive and turns out that it hardly covers anything.

KnowBe4 Response

1y

Hello Knowster. Our compensation and benefits teams have worked diligently to put together competitive packages that are in line with industry standards. Our turnover rate improved by 4% in 2024. There are 3 levels of benefits, one of which is covered in full by KB4.

Viewing 109 - 111 of 1,478 Reviews

Jobs at KnowBe4

Customer Implementation Specialist (Remote)

Executive Assistant (Customer Success SVPs) (Remote)

Snr. Communications Manager (Remote)

Sales Development Representative Intern (Hybrid)

Arlington, VA

View job

QA Engineer (MIS) (Remote)

KnowBe4

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KnowBe4 - Vista Gone Wrong

Gaslighting at its finest.

The GTM ruined everything

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