Is KnowBe4 a good company to work for?

KnowBe4 has an overall rating of 3.5 out of 5, based on over 1,574 reviews left anonymously by employees. This rating has decreased by 5% over the last 12 months. 61% of employees would recommend working at KnowBe4 to a friend and 56% have a positive outlook for the business. The best reviews about KnowBe4 have been left by employees working as Director , Tech Support and Software Engineer .

Does KnowBe4 pay their employees well?

According to anonymously submitted Glassdoor reviews, KnowBe4 employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at KnowBe4. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at KnowBe4?

61% of KnowBe4 employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated KnowBe4 3.8 out of 5 for work life balance, 3.6 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at KnowBe4?

Customer Success Manager (105) , Regional Account Manager (97) , Account Executive (42) , Account Manager (35) , Sales (35) , Customer Success Manager (CSM) (32) , Channel Account Manager (30) , Software Engineer (25) , Sales Development Representative (SDR) (23) , Senior Software Engineer (19) , Core Support Technician (18) , Director (17) , Sales Engineer (16) , Sales Representative (16) , SMB Account Executive (13)

What are the pros of working at KnowBe4 according to real employee reviews?

"Culture was great during the startup but unfortunately it has become a more corporate environment." ((in 184 reviews)); "Fun. Great people." ((in 95 reviews)); "Fun and great company culture" ((in 87 reviews)); ""The benefits are great and you can take unlimited vaca/sick time" ((in 80 reviews)); "Great team and atmosphere." ((in 64 reviews))

What are the cons of working at KnowBe4 according to real employee reviews?

"Base salary is low." ((in 23 reviews)); "Being bought out affected layoffs and many people were let go." ((in 11 reviews)); "Upper Management ignores our feedback, we are completely unheard." ((in 7 reviews)); "If we were to work from home mainly, some subsidies for home setup would be great." ((in 5 reviews))

What are employees saying about KnowBe4 layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about KnowBe4 layoffs and their outlook for job security at KnowBe4 in 2026.

What are the top reviewed KnowBe4 locations?

Clearwater , Tampa , Saint Petersburg , New York , Dallas , Washington , Charlotte , Reading , Detroit , Hendersonville , Austin , Houston , Franklin , Nashville , Columbus , Ohio City , Erie , Fairfield , Philadelphia , Miami , West Palm Beach , Clearwater Beach , Dunedin , New Port Richey , Palm Harbor , Seminole , Middletown , Florida City , Belleair , Saint Petersburg Beach

KnowBe4 reviews

3.5

61% would recommend to a friend

(1,485 total reviews)

Bryan Palma

56% approve of CEO

56% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

KnowBe4 has an employee rating of 3.5 out of 5 stars, based on 1,485 company reviews on Glassdoor which indicates that most employees have a good working experience there. The KnowBe4 employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

1K reviews

5.0

Jun 7, 2018

Great Team

Tech support representative

Recommend

CEO approval

Business Outlook

Pros

My first day I was so surprised at all the smiling faces, and this held consistently until my last day. There is plenty of room for growth with wonderful people!

Cons

Sorry, can't think of a single con.

KnowBe4 Response

7y

I am sure we miss your smiling face! Thank you for all the compliments we really enjoy making this a great place to work.

5.0

Jun 5, 2018

Positive and Professional Interview Process

Customer success manager

Recommend

CEO approval

Business Outlook

Pros

I just recently was hired at KnowBe4 and I had a very positive experience. Every person I've met with Human Resources has been helpful and incredibly pleasant. I've been very impressed with the efficiency of the hiring process and, so far, the training process. It's too early for me to confidently say how working here will be, but I do know a handful of people who truly enjoy it and have nothing but nice things to say. I also want to mention that I was interviewed in the morning and by the end of the day I was hired. When I say HR is efficient, I mean it!

Cons

I have nothing negative to say, yet. By the way, I read past reviews about the disliking the hours of 9-6 (although that is not a negative for me because I *love* the hours); KnowBe4 has implemented flex hours between coming in at 7am to 9am now as long as your manager approves of them.

KnowBe4 Response

7y

Excellent application of our first two rules - do it right the first time and do it fast!

5.0

Oct 17, 2017

SMB Sales

Smb account executive

Recommend

CEO approval

Business Outlook

Pros

Unlimited Earning Potential, great company vision, unlimited opportunities for growth, open door policy, daily town hall meetings, great people, management support, unlimited PTO, free snacks.

Cons

Best company I've ever worked for and I've been in the corporate world for over 20 years. Nothing bad to say.

KnowBe4 Response

6y

YAY!!!! We love that we have created an amazing workplace that is like no other!!!

Viewing 1111 - 1113 of 1,485 Reviews

Jobs at KnowBe4

VP Talent Management (Remote)

Manager, Enterprise Customer Success

Organic Search Manager (Remote)

Channel Marketing Manager (Remote)

QA Engineer (MIS) (Remote)

KnowBe4

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Great Team

Positive and Professional Interview Process

SMB Sales

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