Is KnowBe4 a good company to work for?

KnowBe4 has an overall rating of 3.5 out of 5, based on over 1,574 reviews left anonymously by employees. This rating has decreased by 5% over the last 12 months. 60% of employees would recommend working at KnowBe4 to a friend and 57% have a positive outlook for the business. The best reviews about KnowBe4 have been left by employees working as Director , Tech Support and Software Engineer .

Does KnowBe4 pay their employees well?

According to anonymously submitted Glassdoor reviews, KnowBe4 employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at KnowBe4. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at KnowBe4?

60% of KnowBe4 employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated KnowBe4 3.8 out of 5 for work life balance, 3.6 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at KnowBe4?

Customer Success Manager (105) , Regional Account Manager (97) , Account Executive (42) , Account Manager (35) , Sales (35) , Customer Success Manager (CSM) (32) , Channel Account Manager (30) , Software Engineer (25) , Sales Development Representative (SDR) (23) , Senior Software Engineer (19) , Core Support Technician (18) , Director (17) , Sales Engineer (16) , Sales Representative (16) , SMB Account Executive (13)

What are the pros of working at KnowBe4 according to real employee reviews?

"Culture was great during the startup but unfortunately it has become a more corporate environment." ((in 183 reviews)); "Fun. Great People." ((in 96 reviews)); "Fun and great company culture" ((in 91 reviews)); ""The benefits are great and you can take unlimited vaca/sick time" ((in 81 reviews)); "I was hired days later and started with a great team." ((in 64 reviews))

What are the cons of working at KnowBe4 according to real employee reviews?

"The pay is low and earning potential is mild at best" ((in 38 reviews)); "They claim radical transparency and assured us of no layoffs and that comp plans would be for the better." ((in 13 reviews)); "Upper Management ignores our feedback, we are completely unheard." ((in 6 reviews))

What are employees saying about KnowBe4 layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about KnowBe4 layoffs and their outlook for job security at KnowBe4 in 2026.

What are the top reviewed KnowBe4 locations?

Clearwater , Tampa , Saint Petersburg , New York , Dallas , Washington , Charlotte , Reading , Detroit , Hendersonville , Austin , Houston , Franklin , Nashville , Columbus , Ohio City , Erie , Fairfield , Philadelphia , Miami , West Palm Beach , Clearwater Beach , Dunedin , New Port Richey , Palm Harbor , Seminole , Middletown , Florida City , Belleair , Saint Petersburg Beach

KnowBe4 reviews

3.5

60% would recommend to a friend

(1,485 total reviews)

Bryan Palma

55% approve of CEO

57% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,485 reviews)

Ratings by demographic groups

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KnowBe4 has an employee rating of 3.5 out of 5 stars, based on 1,485 company reviews on Glassdoor which indicates that most employees have a good working experience there. The KnowBe4 employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

1K reviews

5.0

Aug 24, 2016

Love this Place!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The people are super talented and a lot of fun. Each person does his/her part to achieve both group and individual goals. The office has an open environment where "executive row" is a row of desks without doors. The CEO does what he says. Plus there's no bureaucracy to slow things down, so time in the office is productive and rewarding. There are also fun things like a casual dress code, a massive snack wall on each floor, really nice end of month lunches, a ping-pong table for our conference room, a free membership to the gym around the corner, and an impressive view of the beaches.

Cons

We need more amazing people to help us keep up with this incredible growth! Our new 11th floor AC is hit or miss, but the landlord got it fixed on the 12th floor, so I'm sure this will be handled soon. I can't think of anything else.

KnowBe4 Response

7y

The AC is now brand new on all floors in both buildings! Free gym membership is in place (2 different gyms) and many more added perks. Knowsters speak: We listen!!!!

5.0

Aug 24, 2016

Customer Success Manager

Customer success manager

Recommend

CEO approval

Business Outlook

Pros

The Hours of work are great 9-6. The environment is very happy and healthy. Bonuses are amazing. Benefits offered. The training program is top notch Matt Harris is the best! There is always support available to you for whatever it may be.

Cons

401K Plan, that's really it. More people to work for KnowBe4, but they already know that and are actively looking

KnowBe4 Response

7y

We now have flex-time so you can set up your own hours with your manager. Also the 401K has matching which has increased the last two years. Knowsters suggest and we listen!

5.0

Aug 24, 2016

Great place to be

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

I have never worked for an organization quite like this. Politics are nil and people are genuinely happy to be here every day. It is not hard to sell a product that is a great value AND helps people fix a big problem they face. It never has that "Car Salesman" feel. The interview process is tough and as much as they need people, they are very picky about who they hire. This is important as it keeps the culture awesome. There are free snacks and a very laid back dress code. The equipment and building are kept in good shape and the view of the bay is awesome. I couldn't ask for more. On a side note, the Founder and CEO genuinely loves his people. You can watch him smile when others are smiling, and it's genuine. He has many people that have worked for him in the past that were thrilled to come back when he started KnowBe4. That says a lot.

Cons

The elevator fills up quickly in the evening? Other than that, I've got nothing.

KnowBe4 Response

7y

I am happy that the elevator is our only issue. Of course, as we continue to grow we will work to even make that a better experience.

Viewing 1150 - 1152 of 1,485 Reviews

Jobs at KnowBe4

Customer Implementation Specialist (Remote)

VP Talent Management (Remote)

Manager, Enterprise Customer Success

Organic Search Manager (Remote)

QA Engineer (MIS) (Remote)

KnowBe4

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Love this Place!

Customer Success Manager

Great place to be

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