KnowBe4 reviews

3.5

60% would recommend to a friend

(1,485 total reviews)
avatar

Bryan Palma

55% approve of CEO

57% positive business outlook

KnowBe4 has an employee rating of 3.5 out of 5 stars, based on 1,485 company reviews on Glassdoor which indicates that most employees have a good working experience there. The KnowBe4 employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

1K reviews
3.0
Jul 8, 2025

Salary is below the expected market rate

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

A lot of leave per year.

Cons

I am in non-sales role, the salary is way below the market rate. Th only thing that keeps me here because the culture is good. Still we needs to pay our bills.

2.0
Jun 26, 2025

An honest take

Recommend
CEO approval
Business Outlook

Pros

- The local people ops team is great, providing lots of support. - Above average market rate salary package *might change* - 30 days leave - cohesive working environment * used to be* - forward-looking company with strong product development foresight - Lots of policies in place to guide newcomers and seasoned employees - The office is centrally located

Cons

If you are new to the company, you may not experience it initially. Here is a little summary. - The process is messy, despite having documented policies to follow; however, it appears that management is either unaware or uninformed about it, resulting in a significant amount of time being wasted on trivial matters, which in turn delays the initial sales development process. - Go through the motions: QBR, business planning, etc. Yes, these activities are necessary and integral to building a successful business. However, only if management reads it, understands it, and decides to provide support whenever needed to move the business forward, - Weak management: Management appears detached at times when making executive decisions, even though many details were prepared months beforehand, it seems as though meeting or exceeding numbers is not their key priority. - Eroding team cohesion: Sometimes, it seems that management is not interested in working with people on the ground when critical and objective feedback was given.

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KnowBe4 Response
12mo
Thank you for recognizing our People Ops team, competitive benefits, and forward-looking approach. KnowBe4 remains committed to data-driven decision making to support our teams and customers effectively. We continuously invest in leadership development and streamlining operations to maintain the positive culture that drives our success. We wish you the best in your future endeavors.
1.0
Jun 24, 2021
Recommend
CEO approval
Business Outlook

Pros

the product isnt too bad

Cons

where do i start? below market pay, horrible attitude from the US, modern day sweatshop no benefits

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KnowBe4 Response
5y
Hello and thank you for your review. While we feel KnowBe4 offers tons of competitive benefits and huge earnings potential, we would like to hear more from you about why you feel that is not the case. As a current employee, we would appreciate it if you could provide us with some additional feedback through Employee Relations or the online, anonymous employee suggestion box. We value transparent feedback and can use this to help improve KnowBe4 more in the future.
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Glassdoor has 1,574 KnowBe4 reviews submitted anonymously by KnowBe4 employees. Read employee reviews and ratings on Glassdoor to decide if KnowBe4 is right for you.