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      KnowBe4

      Engaged Employer

      KnowBe4 reviews

      3.4

      59% would recommend to a friend

      (373 total reviews)
      avatar

      Bryan Palma

      52% approve of CEO

      55% positive business outlook

      Ratings by category

      3.9

      Diversity & inclusion

      3.8

      Work/Life balance

      3.5

      Culture & values

      3.4

      Career opportunities

      3.2

      Senior management

      3.2

      Compensation and benefits

      Ratings by demographic groups

      Reviews by job title

      373 reviews

      Reviews about "Compensation"

      Return to all reviews
      1.0
      Jan 10, 2024

      Going down quick

      Customer success manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Unlimited PTO, flexible schedule, great co workers.

      Cons

      They claim radical transparency and assured us of no layoffs and that comp plans would be for the better. However, they've now layed off tons of employees with no rhyme or reason as to why they chose who they did to stay or go. Severance was a joke. They cut base salary and commission for the ones who made it, when it was already low for the work load. Stu preaches not treating us like mushrooms(keeping us in the dark and feeding us sh*t) but here we are. He brags about his delimma with someome wanting to trade mansions and procedes to show the whole company pictures of the multi million dallar home. Meanwhile the bonus "game" has gone to crap and we barely hit any more. No room for growth and they are now making anyone within 25 miles of Clearwater RTO 3 days a week, even if hired as remote.

      avatar
      KnowBe4 Response
      2y
      Thank you for sharing your concerns. The internal reorganization is part of our new go-to-market strategy. We understand the disappointment regarding recent changes, and we apologize for any confusion as these changes take place. We are doing our best to provide healthy severance packages for the roles that were no longer needed in the same numbers as part of the restructuring. We have also offered other job openings to qualified Knowsters as an option. Our bonus program earned each Knowster $7,500+ in 2023 and maintains a trajectory similar to previous years. Our Hybrid Return to Office (RTO) policy fosters career growth and enhances collaborative efforts by providing a conducive in-person work environment. We understand that some employees may have special circumstances preventing them from adopting a hybrid work setting, and we are committed to accommodating their needs individually to ensure an inclusive and supportive workplace.
      1.0
      Jan 10, 2024

      Radical transparency = radical lying

      Customer success manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Unlimited PTO. Good product to work with.

      Cons

      All this org does is lie. They preached at us for months that they are “radically transparent” and there would be no layoffs, and then did just that and have been incredibly cowardly in not addressing it and pretending it didn’t happen. They are forcing RTO, regardless of your contract and ignoring their own policies. Yet, tell us they are “strictly” enforced. These policies only serve to benefit their beloved Scientologists. This org is rooted in Scientology rhetoric and it is incredibly concerning. They tell us how great we’re doing and have high sales goals, yet cut our pay, employees, and increased the work load. They also preach about the customer experience but their actions show they could care less and it’s all about the money. I imagine more layoffs will be coming. Stay away from this organization.

      avatar
      KnowBe4 Response
      2y
      Hello. First and foremost, we have a very strict no religion and no politics policy at KnowBe4. Our policies and procedures are standard business practices that most global technology companies adhere to. We do indeed pride ourselves on radical transparency and have done our best to keep all Knowsters in the loop of company-wide changes that are happening. We are undergoing restructuring to align with our new go-to-market strategy. This included increased compensation plans across the board, especially for our customer-facing Knowsters. It also required restructuring certain areas to ensure the best customer experience. If you have special circumstances that prevent you from being able to return to the office on a hybrid work schedule, please get in touch with our People Operations team to ensure proper accommodations are made.
      1.0
      Jan 9, 2024

      Disappointed

      Pricing specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Unlimited PTO and the flexibility to maintain a work life balance.

      Cons

      Pay is below our competitors Zero consideration for taking on a larger work load. Far and few one on ones with managers. Always told to keep killing it. No guidance provided for upward mobility. RTO for local employees

      avatar
      KnowBe4 Response
      2y
      Thank you for sharing your feedback with us. This year, we've introduced new pay plans to ensure competitive compensation. As we transition to a hybrid Return to Office (RTO) model for local employees for certain company departments, our goal is to maintain a collaborative work environment where everyone can learn and grow in their careers. If you have specific career growth and management support concerns, please contact People Operations directly.
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