Is KnowBe4 a good company to work for?

KnowBe4 has an overall rating of 3.5 out of 5, based on over 1,572 reviews left anonymously by employees. This rating has decreased by 5% over the last 12 months. 60% of employees would recommend working at KnowBe4 to a friend and 57% have a positive outlook for the business. The best reviews about KnowBe4 have been left by employees working as Director , Tech Support and Software Engineer .

Does KnowBe4 pay their employees well?

According to anonymously submitted Glassdoor reviews, KnowBe4 employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at KnowBe4. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at KnowBe4?

60% of KnowBe4 employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated KnowBe4 3.8 out of 5 for work life balance, 3.6 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at KnowBe4?

Customer Success Manager (105) , Regional Account Manager (97) , Account Executive (42) , Account Manager (35) , Sales (35) , Customer Success Manager (CSM) (32) , Channel Account Manager (30) , Software Engineer (25) , Sales Development Representative (SDR) (23) , Senior Software Engineer (19) , Core Support Technician (18) , Director (17) , Sales Engineer (16) , Sales Representative (16) , SMB Account Executive (13)

What are the pros of working at KnowBe4 according to real employee reviews?

"Culture was great during the startup but unfortunately it has become a more corporate environment." ((in 185 reviews)); "Fun and great company culture" ((in 95 reviews)); "Fun. Great People." ((in 90 reviews)); ""The benefits are great and you can take unlimited vaca/sick time" ((in 80 reviews)); "Unlimited PTO (with a few restrictions)" ((in 65 reviews))

What are the cons of working at KnowBe4 according to real employee reviews?

"The pay is low and earning potential is mild at best" ((in 40 reviews)); "Base salary is low." ((in 21 reviews)); "They claim radical transparency and assured us of no layoffs and that comp plans would be for the better." ((in 12 reviews)); "Upper Management ignores our feedback, we are completely unheard." ((in 6 reviews))

What are employees saying about KnowBe4 layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about KnowBe4 layoffs and their outlook for job security at KnowBe4 in 2026.

What are the top reviewed KnowBe4 locations?

Clearwater , Tampa , Saint Petersburg , New York , Dallas , Washington , Charlotte , Reading , Detroit , Hendersonville , Austin , Houston , Franklin , Nashville , Columbus , Ohio City , Erie , Fairfield , Philadelphia , Miami , West Palm Beach , Clearwater Beach , Dunedin , New Port Richey , Palm Harbor , Seminole , Middletown , Florida City , Belleair , Saint Petersburg Beach

KnowBe4 reviews

3.5

60% would recommend to a friend

(1,483 total reviews)

Bryan Palma

55% approve of CEO

57% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,483 reviews)

Ratings by demographic groups

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KnowBe4 has an employee rating of 3.5 out of 5 stars, based on 1,483 company reviews on Glassdoor which indicates that most employees have a good working experience there. The KnowBe4 employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

1K reviews

5.0

Oct 2, 2019

Right, Fast, Fun...a winning strategy.

Sales

Recommend

CEO approval

Business Outlook

Pros

Executive Team drives this ship to success. Lars Letonoff (CRO) and Christian Sheedy (Senior V.P. of Sales) are stars. Stu Sjouwerman (CEO) has figured out the corporate "mouse trap." The HR Talent Recruitment lead-Drew Graef works hard at finding the right people. The corporate culture is the keys to this organizations success.

Cons

None to speak of with any substance. If anyone says different, they are picking straws.

KnowBe4 Response

6y

Thank you for the great review. We are super happy you found it such a great place to work!!!

2.0

Sep 30, 2019

Weird place

Development

Recommend

CEO approval

Business Outlook

Pros

Benefits are good and people are nice. Fast growing company.

Cons

Unrealistic goals. Management not so professional. Monthly bonus will eventually disappear due to company growth.

KnowBe4 Response

6y

I am surprised you indicated "Talk to your employees". We have a fully open door policy, we have surveys regularly to request feedback and a suggestion box. We even have regular AMA (Ask Me Anything) with the CEO. There are so many avenues for you to give feedback that I am unsure how you felt like you didn't have a voice. We are fast growing, hypergrowth in fact. With that we know some things will break along the way, and we fix them as soon as we can. We also have a generous 6 weeks PTO for all employees. We know life can happen. Along with PTO we have Employee Relations, EAP (Employee Assistance Program), and a Life Coach to assist with all employees.

5.0

Sep 25, 2019

FIRED - Read This

Channel account manager

Recommend

CEO approval

Business Outlook

Pros

If you’re reading this, please understand you are reading this review from a former employee. You may be thinking, ‘this is going to be good, I’m going to get the dirt on them’. Think again. KnowBe4 is a place of opportunity. This company is run by IT Cybersecurity visionaries who invest 100% in the strategic goals of the company and their clients, as well the 800 employees who work for the organization. Stu and Lars lead by example and if you are looking for a job in the area, apply within. Upward expansion and growth in your position is encouraged and fully supported by management. Clients come first and are supported by dedicated CSM’s who ensure client success. Doing things Right, Fast and Fun is the company motto end every single employee lives up to the slogan. Their platform is second to none and can be fully automated within hours of the initial set up. I was let go, but I am beyond proud to say I was part of this rapidly expanding Cybersecurity organization.

Cons

None at all. As the company grows and departmental flaws need be addressed, the Growth Department here is superb with handling issues in a timely fashion.

KnowBe4 Response

6y

We wish you luck and continued growth in your career!!!

Viewing 1207 - 1209 of 1,483 Reviews

Jobs at KnowBe4

Customer Implementation Specialist (Remote)

VP Talent Management (Remote)

Manager, Enterprise Customer Success

Organic Search Manager (Remote)

QA Engineer (MIS) (Remote)

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Right, Fast, Fun...a winning strategy.

Weird place

FIRED - Read This

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