Is KnowBe4 a good company to work for?

KnowBe4 has an overall rating of 3.5 out of 5, based on over 1,573 reviews left anonymously by employees. This rating has decreased by 5% over the last 12 months. 60% of employees would recommend working at KnowBe4 to a friend and 57% have a positive outlook for the business. The best reviews about KnowBe4 have been left by employees working as Director , Tech Support and Software Engineer .

Does KnowBe4 pay their employees well?

According to anonymously submitted Glassdoor reviews, KnowBe4 employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at KnowBe4. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at KnowBe4?

60% of KnowBe4 employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated KnowBe4 3.8 out of 5 for work life balance, 3.6 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at KnowBe4?

Customer Success Manager (105) , Regional Account Manager (97) , Account Executive (42) , Account Manager (35) , Sales (35) , Customer Success Manager (CSM) (32) , Channel Account Manager (30) , Software Engineer (25) , Sales Development Representative (SDR) (23) , Senior Software Engineer (19) , Core Support Technician (18) , Director (17) , Sales Engineer (16) , Sales Representative (16) , SMB Account Executive (13)

What are the pros of working at KnowBe4 according to real employee reviews?

"Culture was great during the startup but unfortunately it has become a more corporate environment." ((in 178 reviews)); "The people are great and are willing to help out other team members when needed." ((in 96 reviews)); "Fun and great company culture" ((in 92 reviews)); ""The benefits are great and you can take unlimited vaca/sick time" ((in 80 reviews)); "Great team and atmosphere." ((in 63 reviews))

What are the cons of working at KnowBe4 according to real employee reviews?

"The pay is low and earning potential is mild at best" ((in 37 reviews)); "Being bought out affected layoffs and many people were let go." ((in 13 reviews)); "Upper Management ignores our feedback, we are completely unheard." ((in 6 reviews))

What are employees saying about KnowBe4 layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about KnowBe4 layoffs and their outlook for job security at KnowBe4 in 2026.

What are the top reviewed KnowBe4 locations?

Clearwater , Tampa , Saint Petersburg , New York , Dallas , Washington , Charlotte , Reading , Detroit , Hendersonville , Austin , Houston , Franklin , Nashville , Columbus , Ohio City , Erie , Fairfield , Philadelphia , Miami , West Palm Beach , Clearwater Beach , Dunedin , New Port Richey , Palm Harbor , Seminole , Middletown , Florida City , Belleair , Saint Petersburg Beach

KnowBe4 reviews

3.5

60% would recommend to a friend

(1,484 total reviews)

Bryan Palma

55% approve of CEO

57% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,484 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

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Parent or family caregiver

Veteran status

KnowBe4 has an employee rating of 3.5 out of 5 stars, based on 1,484 company reviews on Glassdoor which indicates that most employees have a good working experience there. The KnowBe4 employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

1K reviews

4.0

Dec 3, 2025

Pretty nice place

Senior software engineer

Recommend

CEO approval

Business Outlook

Pros

Interesting work, and a great team

Cons

Career progression is not clear

KnowBe4 Response

6mo

Thank you for sharing your feedback. Every Knowster's experience matters to us, and we believe there’s something to learn from each individual. Please reach out to peopleops@knowbe4.com to chat more about your career growth.

5.0

Nov 17, 2025

Stellar Culture, Training, and Onboarding—A Great Place to Grow

Customer success manager

Recommend

CEO approval

Business Outlook

Pros

I have been thoroughly impressed with my experience at [Company Name]. The company excels in fostering a supportive, high-performance environment, and the process of joining was seamless: Exceptional Onboarding & Integration: The onboarding process was world-class—well-organized, efficient, and genuinely welcoming. I felt integrated and set up for success from day one, which speaks volumes about the HR and management dedication. Robust Technical Training: The investment in employee knowledge is clear. The technical training programs are comprehensive, relevant, and immediately applicable to real-world projects. This accelerated my ability to contribute and feel confident in my role. Positive Culture & Leadership: The culture is highly collaborative, respectful, and mission-driven. Leadership is visible, supportive, and committed to developing talent. There is a strong sense of esprit de corps across teams.

Cons

The only persistent friction point is the shift in the company’s work-from-home (WFH) policy. While the return to the office has boosted collaboration for some, the change is still viewed as a significant downside by many highly productive team members who previously thrived under a remote model. Maintaining a flexible WFH option could help retain top talent and fully support work-life balance for everyone.

KnowBe4 Response

6mo

Thank you for the wonderful feedback! We’re committed to making KnowBe4 an incredible place to work, and that starts with hiring the kind of talented, collaborative people you mentioned. Teamwork and idea sharing — that’s what drives our culture. We’re glad you’re part of it!🥳

4.0

Nov 6, 2025

Good place to work

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

sales bonus shared across the company monthly Plenty of holiday allowance Will provide a bonus and reimbursement for doing job related certifications

Cons

things can take a long time to get done as everyone’s job is very compartmentalised, very little people are “jack of all trades” Sometimes left wishing you had access to everything, so you can just do it yourself

KnowBe4 Response

7mo

Quality drives everything we do, and we know there are always opportunities to enhance how we work. This feedback helps, thank you!

Viewing 1216 - 1218 of 1,484 Reviews

Jobs at KnowBe4

Customer Implementation Specialist (Remote)

Organic Search Manager (Remote)

Sales Development Representative Intern (Hybrid)

Channel Marketing Manager (Remote)

KnowBe4

KnowBe4 reviews

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Pretty nice place

Stellar Culture, Training, and Onboarding—A Great Place to Grow

Good place to work

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