KnowBe4 reviews

3.5

62% would recommend to a friend

(1,479 total reviews)
avatar

Bryan Palma

55% approve of CEO

58% positive business outlook

KnowBe4 has an employee rating of 3.5 out of 5 stars, based on 1,479 company reviews on Glassdoor which indicates that most employees have a good working experience there. The KnowBe4 employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

1K reviews
5.0
May 28, 2025

Positive Momentum

Recommend
CEO approval
Business Outlook

Pros

Hands down the best part of my job is my team and director. It is a fast paced job. You will never be bored here. PTO policy is fantastic. Our product offering is best in class.

Cons

Some of us have long commutes and traffic is difficult during winter months. Competition in this market is fierce and there will be hard months.

5.0
May 27, 2025
Recommend
CEO approval
Business Outlook

Pros

Knowbe4 is a great place to work; with great customers and coworkers. Lots of work, but efficient processes that allows us to act as an owner and provide great service.

Cons

Pay could be more in line with the industry; especially with the amount of technical work needed to keep our customers informed and taken care of.

1.0
May 27, 2025

CEO Forced Reviews

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Open PTO, which is capped at 30 days. Nice benefit but don’t believe the reviews that it’s unlimited - Benefits are good - Great co-workers and some directors - Remote/Hybrid (for now)

Cons

- New CEO told us that social media is part of our job which includes leaving a 5 star review on Glassdoor. That’s why you see so many 5 star reviews over the past week - Salary is NOT on par with the industry no matter what they try and say, I see so many jobs with higher starting salary than most everyone here makes - Commission structure has only gotten worse with 0 exceptions for out of business or acquired companies leaving many making little to no money each month due to things beyond our control - Bonus game is a joke now, they set unrealistic goals so the best we do is half that of what we were getting in years past. They act like the opportunity is still there but we haven’t hit the top level in 2 years despite the company saying we are doing great - Competitors are starting to crush us because we have done nothing but raise prices and make every new feature an add on product - Instead of coming up with real solutions they just blame us for not showing the customer the “value” of their overpriced product - They will dispute this in their response but a large chunk of employees have left

Viewing 121 - 123 of 1,479 Reviews

Glassdoor has 1,568 KnowBe4 reviews submitted anonymously by KnowBe4 employees. Read employee reviews and ratings on Glassdoor to decide if KnowBe4 is right for you.