KnowBe4 reviews

3.4

59% would recommend to a friend

(373 total reviews)
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Bryan Palma

52% approve of CEO

55% positive business outlook

Reviews by job title

373 reviews

Reviews about "Compensation"

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3.0
Dec 15, 2023
Recommend
CEO approval
Business Outlook

Pros

Base pay was terrible. The commission was good. if they liked you, they would slice your territory well—otherwise a meat grinder.

Cons

If not part of their club Scientology, bad territory and poor treatment.

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KnowBe4 Response
2y
Thank you for sharing your thoughts with us on Glassdoor. We want to clarify that our strict policy of no religion and no politics ensures a fair and inclusive workplace. At KnowBe4, employees are evaluated based solely on merit and performance, without considering religious affiliations or political views. Your territory could not have been sliced as we do not manage our Sales Reps that way. We also increased our starting SMB base salary by over 17% this year. Your feedback is important to us. If you have specific concerns, please contact our People Operations department directly for further discussion.
1.0
Nov 20, 2023

Simply Out of Touch

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

You can proudly declare that you are gainfully employed.

Cons

Knowbe4 prioritizes financial success and numerical achievements over the overall well-being of its employees. The work environment can feel robotic, with an abundance of unnecessary meetings. If you prefer a different work experience, I highly recommend exploring other options. Despite positive reviews, it's important to note that raises are not anticipated for next year and bonuses are infrequent.

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KnowBe4 Response
2y
Thank you for sharing your insights. We appreciate your feedback and want to assure you that your concerns align with initiatives already underway at KnowBe4. We value work-life balance and have communicated clear expectations for working hours. Our ongoing efforts include flexible work arrangements, including a hybrid workspace that can be tailored to individual needs. Our wellness programs prioritize both physical and mental health. Gym memberships, a life coach, and expanded mental health resources are already part of our comprehensive approach. Financial well-being is essential. We hold financial sessions that Knowsters around the globe can attend. We also encourage open communication through regular Ask Me Anything sessions, surveys, and anonymous suggestion boxes to ensure that everyone feels heard. Recognizing achievements is also a top priority for us. We have a robust recognition program that acknowledges outstanding performance, teamwork, and innovation across all departments that can be given by both coworkers and managers. If you have any further concerns, please reach out to the People Operations team. Thank you for being part of the KnowBe4 team.
2.0
Nov 9, 2023

Not as good as it once was

Recommend
CEO approval
Business Outlook

Pros

Great, hardworking teams. People genuinely seem to like the majority of their coworkers Individual basic insurance is 100% covered and buy up plans are affordable If you have a good manager you are likely very happy with your job as a whole. Events thrown are typically decently fun WFH/hybrid is still common place If your team needs something (software, tool, new computers) to operate efficiently, they tend to buy it Lots of ERP groups to be involved in if you would like The claimed values and culture is great when shown, seems to have gone away post acquisition

Cons

Under market salaries Announced no COLAs, the bonus "game" keeps being restructured (which will happen again I'm sure), which was their excuse for underpaying base salaries, so now people are making less than in previous years, without factoring inflation. The daily Morning meeting has truly become a waste of time, especially if you are not in sales. CEO seems very out of touch with what his employees are going through financially, which was amplified when he discussed how he wasn't sure if he was going to switch out his mansion for a 19 bedroom mansion offered to him, because "what will 2 people do with 19 bedrooms and 3 pools!?" Using the morning meeting to tell people "big changes are coming in January but we won't tell you about them because we don't want you to worry" is concerning and makes people worry Favoritism is rampant Family health insurance is very expensive Individual growth has become especially limited with the new corporate climate post acquisition

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KnowBe4 Response
2y
Hello Knowster, we understand your concerns about the absence of cost-of-living adjustments in January. Despite economic challenges, we're working to maintain benefits and continue the monthly bonus plan as is in 2024. Our health insurance, with various tiers, remains competitive, and we've kept premiums stable. We reduced family premiums by over 30% in 2023, and our plans have only seen a minor change to add an HSA tier based on employee suggestions. We're committed to maximizing coverage at the best price in 2024. The daily company briefing is our way of making sure each Knowster is kept in the loop, straight from the top. Your well-being and job security are top priorities, and we appreciate your understanding in these unprecedented times.
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