KnowBe4 reviews

3.5

62% would recommend to a friend

(1,479 total reviews)
avatar

Bryan Palma

55% approve of CEO

58% positive business outlook

KnowBe4 has an employee rating of 3.5 out of 5 stars, based on 1,479 company reviews on Glassdoor which indicates that most employees have a good working experience there. The KnowBe4 employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

1K reviews
1.0
Nov 15, 2017
Recommend
CEO approval
Business Outlook

Pros

Free fresh fruit and coffee.

Cons

Almost immediately after being hired I would get weekly reminders (from HR)to update my Linkedin and submit any and all KnowBe4 reviews I could. Of course they are requesting positive reviews. Also do yourself a favor and read the small print to the personality tesst. To see who it is copywritten by, it just put a weird vibe on the whole hiring process. They tell you from day 1 not to talk about politics or religion, but you have to pass this "test" to even be hired?

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KnowBe4 Response
8y
KnowBe4 does not and can't force positive reviews. We welcome all feedback both good and bad. HR does not send out weekly request to update your LinkedIn or to share KnowBe4 reviews. You are asked once at the start of your employment to update your LinkedIn profile. The only review requested is an "interview review". We ask new employees to do that early on while our interview process is still fresh in their minds. The testing that KnowBe4 uses during the application process is the Taylor Johnson Temperament Analysis® (T-JTA®) This original psychological test has been modified into several different versions. The T-JTA can still be bought on this site: https://www.tjta.com/asp/index.asp. It is used by many organizations around the globe. Given our rapid growth our plans do change and adjust. The whole company meets every morning at 9 AM where the entire staff is briefed on these changes/adjustments by the CEO and other Executives.
2.0
Nov 6, 2017
Recommend
CEO approval
Business Outlook

Pros

The people are great to work with.

Cons

Poor Leads. Have to do a lot of prospecting even though they tell you that you don't. You can expect to put in long hours if you want to try and reach quota.

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KnowBe4 Response
8y
Thanks for the feedback. We have slowed the SMB hiring while the marketing team is expanded and the lead flow increases. Prospecting is part of every sales job and while the amount has increased recently, reps are always expected to prospect.
2.0
Nov 6, 2017

SMB Regional Account Manager

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Everyone seems excited to work for a growing company. They have a great product that a lot of people need. The cash bonuses are a nice perk.

Cons

The base is low. They have hired way too many sales people. Unfortunately a lot of the SMB sales reps do not hit quota every month since they have hired so many sales people. A lot of people are on PIPs.

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KnowBe4 Response
8y
Thanks for the feedback. We have slowed the SMB hiring while the marketing team is expanded and the lead flow increases. Prospecting is part of every sales job and while the amount has increased recently, reps are always expected to prospect. There is only a small percentage of SMB Reps on PIPs. In my 20 plus year career around sales organizations, I have never been around one with as low a turnover rate as KnowBe4. Every sales position is not for every sales person. We hope you find yourself a better match.
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Glassdoor has 1,568 KnowBe4 reviews submitted anonymously by KnowBe4 employees. Read employee reviews and ratings on Glassdoor to decide if KnowBe4 is right for you.