Is KnowBe4 a good company to work for?

KnowBe4 has an overall rating of 3.5 out of 5, based on over 1,568 reviews left anonymously by employees. This rating has decreased by 5% over the last 12 months. 62% of employees would recommend working at KnowBe4 to a friend and 58% have a positive outlook for the business. The best reviews about KnowBe4 have been left by employees working as Director , Tech Support and Software Engineer .

Does KnowBe4 pay their employees well?

According to anonymously submitted Glassdoor reviews, KnowBe4 employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at KnowBe4. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at KnowBe4?

62% of KnowBe4 employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated KnowBe4 3.9 out of 5 for work life balance, 3.6 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at KnowBe4?

Customer Success Manager (105) , Regional Account Manager (97) , Account Executive (42) , Account Manager (35) , Sales (35) , Customer Success Manager (CSM) (32) , Channel Account Manager (29) , Software Engineer (25) , Sales Development Representative (SDR) (23) , Senior Software Engineer (19) , Core Support Technician (18) , Director (17) , Sales Engineer (16) , Sales Representative (15) , SMB Account Executive (13)

What are the pros of working at KnowBe4 according to real employee reviews?

"Culture was great during the startup but unfortunately it has become a more corporate environment." ((in 174 reviews)); "The people are great and are willing to help out other team members when needed." ((in 96 reviews)); "Fun and great company culture" ((in 93 reviews)); ""The benefits are great and you can take unlimited vaca/sick time" ((in 90 reviews)); "Unlimited PTO (with a few restrictions)" ((in 66 reviews))

What are the cons of working at KnowBe4 according to real employee reviews?

"The pay is low and earning potential is mild at best" ((in 36 reviews)); "Being bought out affected layoffs and many people were let go." ((in 16 reviews)); "Upper Management ignores our feedback, we are completely unheard." ((in 6 reviews)); "micromanagement, favoritism, phony reviews or posts by scientologists to boast the ratings, chasing after stats, people in positions they are not qualified for." ((in 3 reviews))

What are employees saying about KnowBe4 layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about KnowBe4 layoffs and their outlook for job security at KnowBe4 in 2026.

What are the top reviewed KnowBe4 locations?

Clearwater , Tampa , Saint Petersburg , New York , Dallas , Washington , Charlotte , Reading , Detroit , Hendersonville , Austin , Houston , Franklin , Nashville , Columbus , Ohio City , Erie , Fairfield , Philadelphia , Miami , West Palm Beach , Clearwater Beach , Dunedin , New Port Richey , Palm Harbor , Seminole , Middletown , Florida City , Belleair , Saint Petersburg Beach

KnowBe4 reviews

3.5

62% would recommend to a friend

(1,479 total reviews)

Bryan Palma

55% approve of CEO

58% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.9

Work/Life balance

3.6

Culture & values

3.5

Career opportunities

3.3

Senior management

3.3

Compensation and benefits

KnowBe4 has an employee rating of 3.5 out of 5 stars, based on 1,479 company reviews on Glassdoor which indicates that most employees have a good working experience there. The KnowBe4 employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

1.0

Jul 14, 2017

Addicts and low tier

Sales manager

Recommend

CEO approval

Business Outlook

Pros

I can roll out of bed and come straight to work the way I went to bed

Cons

Highschool environment full of drama (talking behind people back/gossip) Elevator is crammed like Tuna can, people smell like musk with a lot of perfume (like how someone would goto the gym and then mask it with a lot of cologne/perfume. Unprofessional dress environment, come in with yoga pants, tank tops, underwear and socks, anything you name it

KnowBe4 Response

8y

KnowBe4's casual environment is what many of our staff love, and you get free Gym access when you work here. The people in the elevator with lots of perfume must be working at other companies in the building, as we ask everyone to use non-scented toiletries. We have a few chemically-sensitive people in KnowBe4 that get bad allergy reactions from strong perfume or aftershave.

5.0

Jul 13, 2017

Customer Success Manager

Customer success manager

Recommend

CEO approval

Business Outlook

Pros

Great company to work for. Everything you could ask for in a company. Forward thinking company with a lot of smart, positive people. They pay is great as well as company wide bonuses that reward everyone for performance, not just the sales department so everyone is motivated to do a great job in their department and help each other. Open Door policy with any feedback or questions. Stu is a great CEO and has great leadership. The dress code is relaxed so that you come to work comfortable to allow you to do a great job. From what I've seen, I'm new but there's a lot of room to advance and be promoted quickly. Everyone is friendly in the company. Snacks are provided. Open PTO Policy. Relaxed, but focused, and positive atmosphere.

Cons

I can't think of anything. Truly great company to work for.

KnowBe4 Response

7y

Thanks very much, appreciate the kudos! We try our level best to manage hypergrowth and expand as smooth as possible. In short, we have the problems we *want* to have ! :-D Warm regards, Stu

5.0

Jul 10, 2017

Customer Success Manager

Customer success manager

Recommend

CEO approval

Business Outlook

Pros

Positive atmosphere, helpful co-workers, garage parking, great view of Clearwater Beach and the pay!

Cons

Nothing really comes to mind.....

KnowBe4 Response

7y

The view is amazing and also NO SNOW!!! :) Also, we pride ourselves on our positive work environment. #kb4people

Viewing 1354 - 1356 of 1,479 Reviews

Jobs at KnowBe4

Customer Implementation Specialist (Remote)

Snr. Communications Manager (Remote)

QA Engineer (MIS) (Remote)

Sales Development Representative Intern (Hybrid)

Arlington, VA

View job

Manager, Enterprise Customer Success

KnowBe4

KnowBe4 reviews

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Addicts and low tier

Customer Success Manager

Customer Success Manager

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