Is KnowBe4 a good company to work for?

KnowBe4 has an overall rating of 3.5 out of 5, based on over 1,567 reviews left anonymously by employees. This rating has decreased by 5% over the last 12 months. 62% of employees would recommend working at KnowBe4 to a friend and 58% have a positive outlook for the business. The best reviews about KnowBe4 have been left by employees working as Director , Tech Support and Software Engineer .

Does KnowBe4 pay their employees well?

According to anonymously submitted Glassdoor reviews, KnowBe4 employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at KnowBe4. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at KnowBe4?

62% of KnowBe4 employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated KnowBe4 3.9 out of 5 for work life balance, 3.6 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at KnowBe4?

Customer Success Manager (105) , Regional Account Manager (97) , Account Executive (42) , Account Manager (35) , Sales (35) , Customer Success Manager (CSM) (32) , Channel Account Manager (29) , Software Engineer (25) , Sales Development Representative (SDR) (23) , Senior Software Engineer (19) , Core Support Technician (18) , Director (17) , Sales Engineer (16) , Sales Representative (15) , SMB Account Executive (13)

What are the pros of working at KnowBe4 according to real employee reviews?

"Culture was great during the startup but unfortunately it has become a more corporate environment." ((in 178 reviews)); "The people are great and are willing to help out other team members when needed." ((in 93 reviews)); "Fun and great company culture" ((in 92 reviews)); ""The benefits are great and you can take unlimited vaca/sick time" ((in 82 reviews)); "Unlimited PTO (with a few restrictions)" ((in 67 reviews))

What are the cons of working at KnowBe4 according to real employee reviews?

"The pay is low and earning potential is mild at best" ((in 36 reviews)); "Base salary is low." ((in 19 reviews)); "Being bought out affected layoffs and many people were let go." ((in 12 reviews)); "Upper Management ignores our feedback, we are completely unheard." ((in 7 reviews)); "no time off holidays" ((in 5 reviews))

What are employees saying about KnowBe4 layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about KnowBe4 layoffs and their outlook for job security at KnowBe4 in 2026.

KnowBe4 reviews

3.5

62% would recommend to a friend

(1,478 total reviews)

Bryan Palma

55% approve of CEO

58% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.9

Work/Life balance

3.6

Culture & values

3.5

Career opportunities

3.3

Senior management

3.3

Compensation and benefits

KnowBe4 has an employee rating of 3.5 out of 5 stars, based on 1,478 company reviews on Glassdoor which indicates that most employees have a good working experience there. The KnowBe4 employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

5.0

Mar 24, 2016

Regional Account Manager

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

From the moment I walked in the door for my interview, I had a great feeling about KnowBe4. Everyone was happy and greeted me. The team atmosphere is great. The interview process was smooth. I was hired days later and started with a great team. Training is very thorough. We move along as a team.

Cons

Why didn't I come here sooner?

KnowBe4 Response

7y

We are glad you are here! Also, NO CAP on commissions!!!

5.0

Mar 7, 2016

A Breath of Fresh Air

Csm

Recommend

CEO approval

Business Outlook

Pros

The environment is incredible!!! Coming from a drab corporate environment this place is truly a breath of fresh air. Everyone is from different backgrounds but somehow all the personalities fit. This is truly the best company that I have ever worked for. Plus.. Free snacks ha!! you really can't go wrong. The training was above par, I felt very informed from day one. I look forward to growing with this company and can't wait to see what the future holds.

Cons

I honestly have no cons to write. This place is full of positive people who enjoy what they do. If you find a job you love then you will never work another day in your life. : )

KnowBe4 Response

7y

You are most welcome!!! Also we just hit employee #700! We love that we can create and grow an amazing environment for our Knowsters. So, glad you are here!

4.0

Feb 15, 2016

Regional Acct Mgr

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great work environment and great onboarding

Cons

Need more snacks and more drinks

KnowBe4 Response

7y

More snacks and drinks? DONE! We have expanded snacks and drinks on all floors and our Break-Room Concierge (a real KB4 job) will make sure you never run low.

Viewing 1456 - 1458 of 1,478 Reviews

Jobs at KnowBe4

Customer Implementation Specialist (Remote)

Executive Assistant (Customer Success SVPs) (Remote)

Snr. Communications Manager (Remote)

QA Engineer (MIS) (Remote)

Revenue Training Specialist (Hybrid)

United States

View job

KnowBe4

KnowBe4 reviews

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Regional Account Manager

A Breath of Fresh Air

Regional Acct Mgr

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