Is KnowBe4 a good company to work for?

KnowBe4 has an overall rating of 3.5 out of 5, based on over 1,567 reviews left anonymously by employees. This rating has decreased by 5% over the last 12 months. 62% of employees would recommend working at KnowBe4 to a friend and 58% have a positive outlook for the business. The best reviews about KnowBe4 have been left by employees working as Director , Tech Support and Software Engineer .

Does KnowBe4 pay their employees well?

According to anonymously submitted Glassdoor reviews, KnowBe4 employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at KnowBe4. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at KnowBe4?

62% of KnowBe4 employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated KnowBe4 3.9 out of 5 for work life balance, 3.6 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at KnowBe4?

Customer Success Manager (105) , Regional Account Manager (97) , Account Executive (42) , Account Manager (35) , Sales (35) , Customer Success Manager (CSM) (32) , Channel Account Manager (29) , Software Engineer (25) , Sales Development Representative (SDR) (23) , Senior Software Engineer (19) , Core Support Technician (18) , Director (17) , Sales Engineer (16) , Sales Representative (15) , SMB Account Executive (13)

What are the pros of working at KnowBe4 according to real employee reviews?

"Culture was great during the startup but unfortunately it has become a more corporate environment." ((in 178 reviews)); "The people are great and are willing to help out other team members when needed." ((in 93 reviews)); "Fun and great company culture" ((in 92 reviews)); ""The benefits are great and you can take unlimited vaca/sick time" ((in 82 reviews)); "Unlimited PTO (with a few restrictions)" ((in 67 reviews))

What are the cons of working at KnowBe4 according to real employee reviews?

"The pay is low and earning potential is mild at best" ((in 36 reviews)); "Base salary is low." ((in 19 reviews)); "Being bought out affected layoffs and many people were let go." ((in 12 reviews)); "Upper Management ignores our feedback, we are completely unheard." ((in 7 reviews)); "no time off holidays" ((in 5 reviews))

What are employees saying about KnowBe4 layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about KnowBe4 layoffs and their outlook for job security at KnowBe4 in 2026.

KnowBe4 reviews

3.5

62% would recommend to a friend

(1,478 total reviews)

Bryan Palma

55% approve of CEO

58% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.9

Work/Life balance

3.6

Culture & values

3.5

Career opportunities

3.3

Senior management

3.3

Compensation and benefits

KnowBe4 has an employee rating of 3.5 out of 5 stars, based on 1,478 company reviews on Glassdoor which indicates that most employees have a good working experience there. The KnowBe4 employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

5.0

Jun 24, 2019

When perfect design meets good people

Regional account manager

Recommend

CEO approval

Business Outlook

Pros

*Amazing on boarding, Lyss did a great job on informing us about our on boarding and helping us in getting to know the company. She is an amazing company ambassador. *Great company culture, it feels like everybody is here for the same purpose .no bs and just pure interest in the customer. You do not see that a lot. *Great opportunities within the company. *Very well developed proposition. *Strong in house knowledge. *HR is really well organized and proactive.

Cons

As far as I can see I can not mention any cons. One thing I can imagine is, that a company like KnowBe4 could encounter some growing pains since we are growing in a very fast pace. So far I have not experience it but maybe on a longer term.

KnowBe4 Response

6y

We call our DNA "Company Culture", It doesn't work if we are not all on board working towards the same goals!

5.0

Jan 17, 2019

Best company to work for!

Regional account manager

Recommend

CEO approval

Business Outlook

Pros

Fun company where everyone is working towards the same goal. Great employee benefits. Fantastic opportunities for progression.

Cons

Very process driven but to be honest this is probably what is making this company so successful (Not really a Con because quite frankly I can't think of any!).

KnowBe4 Response

7y

I am super excited that you feel we are the BEST company to work for! We think so as well. We consider we do have a "secret sauce" to make this company amazing!!! We all do work towards the same goal.

5.0

Jan 15, 2019

Amazing people to work with in an amazing company

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great office vibe, lots of perks/rewards for working hard, brilliant training program!

Cons

None. The company culture is great which makes it hard to have a down day.

KnowBe4 Response

7y

We are glad to know it is hard to have a down day. We work hard at continuing to make this a great place to work. Of course, if you have any suggestions, let me know!

Viewing 1474 - 1476 of 1,478 Reviews

Jobs at KnowBe4

Customer Implementation Specialist (Remote)

Executive Assistant (Customer Success SVPs) (Remote)

Snr. Communications Manager (Remote)

Sales Development Representative Intern (Hybrid)

Arlington, VA

View job

Revenue Training Specialist (Hybrid)

United States

View job

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When perfect design meets good people

Best company to work for!

Amazing people to work with in an amazing company

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