Kohl's reviews

3.3

53% would recommend to a friend

(20,288 total reviews)
avatar

Michael J. Bender

61% approve of CEO

33% positive business outlook

Kohl's has an employee rating of 3.3 out of 5 stars, based on 20,288 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Kohl's employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

20K reviews
3.0
Jun 12, 2010

pop

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great discount, nice employees overall, it's a job and pays the bills so in this economy even a little of something is better than nothing

Cons

we can never be fast enough or do enough, too much crying for credits and emails-- ridiculous, nothing like seeing a crappy fittingroom full of cloths piled like a mountain top with 10 tags of stolen items underneath, it gets boring real fast,

2.0
Jun 11, 2010
Recommend
CEO approval
Business Outlook

Pros

Discounts Nice fellow workers (not managers) Pretty good benefits

Cons

Chaotic, one hand doesn't know what the other hand is doing. Extremely poor communication between managers and employees--except when they are demanding that you get customers to open credit card applications. Very sparse coverage on the floor. Lots of cleanup (recovery) with very little time to get it done. Lots of merchandise ends up needlessly on the overcrowded clearance racks because they were too cheap to hire enough employees to get the merchandise back on the floor in a reasonable amount of time. What a waste. The worst thing, though, is getting so few hours and sometimes not even knowing why. Just not a nice place to work. I would not recommend it.

2.0
Jun 7, 2010
Recommend
CEO approval
Business Outlook

Pros

The pay and benefits are outstanding. salaried managers get 4 weeks of vacation the first year. The company also has a competitive benefits package. Customer service is a breeze with the yes we can policies.

Cons

Workload does not match payroll. The company has unrealistic time frames for completing company initiatives. Point of sale and floor coverage are inadequate on a daily basis for a high volume store. Unmanned fitting rooms are a constant issue.

Viewing 20233 - 20235 of 20,288 Reviews

Glassdoor has 21,459 Kohl's reviews submitted anonymously by Kohl's employees. Read employee reviews and ratings on Glassdoor to decide if Kohl's is right for you.