Kohl's reviews

3.3

53% would recommend to a friend

(20,301 total reviews)
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Michael J. Bender

62% approve of CEO

32% positive business outlook

Kohl's has an employee rating of 3.3 out of 5 stars, based on 20,301 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Kohl's employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

20K reviews
3.0
Nov 30, 2025

Not a lot of training or clear communication

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I like the people I work with! Friendly and no drama. Everyone is almost in the same boat. People help each other out.

Cons

No clear training. You're just thrown to it for the most part. They also aren't clear what they're expecting of you. For example: if you're a seasonal cashier and you don't hit their Credit Card sign ups, they just drop your hours but won't tell you why. A regular employee had to explain that to me. If they want to see people succeed, they should tell them how. They are also obsessed with credit card sign ups. To the point of exhaustion. Managers and leads will breathe down your neck to sign people up, and most people hate being pushed to open a credit card.

4.0
Nov 24, 2025
Recommend
CEO approval
Business Outlook

Pros

doesn't take skill, friendly people

Cons

actually labor intensive. So much putting away clothes it never ends.

3.0
Nov 24, 2025

Job feels like a sales person for the store card

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Employee discount was good during holidays

Cons

Forced to sell credit cards and hounded by management for them

Viewing 286 - 288 of 20,301 Reviews

Glassdoor has 21,473 Kohl's reviews submitted anonymously by Kohl's employees. Read employee reviews and ratings on Glassdoor to decide if Kohl's is right for you.