Kroger reviews

3.1

42% would recommend to a friend

(24,192 total reviews)
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Rodney McMullen

31% approve of CEO

37% positive business outlook

Kroger has an employee rating of 3.1 out of 5 stars, based on 24,192 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Kroger employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

24K reviews
3.0
Oct 5, 2014
Recommend
CEO approval
Business Outlook

Pros

You can build customer service experience here in college (then leave to find a better "entry-level" position). Being a cashier here can improve your people skills. This job looks helpful or decent on a thin resume. After you're in the union (45 days), it is not easy to fire you. If you're in the right area you can work with some nice people. Some departments may be enjoyable (such as stock).

Cons

Kroger doesn't care about its employees. The union does nothing for people who actually do their job. Raises are strictly time based. Starting at minimum wage (new cashier or courtesy clerk), you get your first $0.10 cents raise at six months. After that your next raise is at a year. Praise is very scarce and little rules are often nitpicked (or encouraged to be by upper management). If you start as a courtesy clerk (bagger/cart boy) you have to beg for cashier, which would be fine if it functioned as a promotion but it sadly doesn't. After you're given cashier you get the next paygrade up in the union handbook (very likely ten cents). They can also make you a dual bagger/cashier. If you make supervisor you also get no raise. Vacation benefits and holiday pay are nonexistent until a significant amount of time at the company (over a year). Management is also abused and disconnected from their associates. Due to this disconnection, middle management (supervisors and leads) runs the show and are often incompetent because the only credentials they have are that they've been there long enough to require being given their turn at lead or supervisor.

1.0
Feb 12, 2014
Recommend
CEO approval
Business Outlook

Pros

The benefits are above average. The pay scale is average.

Cons

It is a horrible work environment. NPs are micromanaged and berated constantly. Management has unreasonable expectations and show their employees little respect. Their management team is largely young women; new graduates with little work and life experiences. Unfortunately it is a high stress workplace when it does not have to be! The new grads that work there are unsupervised and make too many mistakes!

1.0
Jul 10, 2011
Recommend
CEO approval
Business Outlook

Pros

Decent hours. Other than that, nothing.

Cons

Everything is a con when you are working at this Kroger. Management is incompetent and completely unfair, will not listen to anything you say or respect your requested hours. Training is a JOKE - they have trainees training new hires. If you have any self respect for yourself at all, do not work here.

Viewing 46 - 48 of 24,192 Reviews

Glassdoor has 24,855 Kroger reviews submitted anonymously by Kroger employees. Read employee reviews and ratings on Glassdoor to decide if Kroger is right for you.