Kroger reviews

3.1

42% would recommend to a friend

(24,191 total reviews)
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Rodney McMullen

31% approve of CEO

37% positive business outlook

Kroger has an employee rating of 3.1 out of 5 stars, based on 24,191 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Kroger employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

24K reviews
1.0
Dec 12, 2008
Recommend
CEO approval
Business Outlook

Pros

Benefits and the fact that I'm lucky to have a job in our economy.

Cons

Made to feel subhuman by management. Starting salary and pay raises a smack in the face. Respect, compassion, decency & common sense all got thrown out the window here. Being one of the highest grossing stores in the region b/c we rip off the college kids with sky high prices=our management can get away with anything (just keep bringing in the money, we don't care how you do it).

4.0
Nov 26, 2008
Recommend
CEO approval
Business Outlook

Pros

Stability of Job, solid company, commensurate pay, have never had to ask for a raise, a good job to have in an uncertain economy. The company does listen and is reacting after watching long-term trends, for instance, Failure to retain Co-Mgrs and losing them due to long hours, days off, and weekends/holidays being a factor. They are making progress and addressing these issues after years. The common joke used to be for instance when you had a 1/2 day. "Half a day is twelve hours". You would almost feel guilty if you actually wanted to leave on time on your 1/2 day. In the past year, it has gotten much better in the work/family arena, but the bonuses have been muddied up unmercifully.

Cons

Working weekends, holidays, and evenings twice/three x's a week, advancement is somewhat related to who you know. Company. Bonuses are most times almost unachievable and not really a major factor in your over-all salary. Paid twice yearly and the strings attached are too connected to circumstances out of your control. For instance, up to 10% can be directly tied to what ratings you receive from outside mystery shoppers... Their opinions are too subjective and based on their personal and many times unreasonable expectations. For instance, once had 3 of the vice-presidents in for a visit and unknowingly received a mystery shop "while they were in the store". Our visit went extremely will yet the mystery shop blasted us... Too much power on our pay over an area out of our control and subjective to purely personal and sometimes questionable and biased opinions. Pay is too similar with other companies to justify one staying for long when other opportunities are out there for the same pay yet more normal hours and days.

1.0
Nov 24, 2008
Recommend
CEO approval
Business Outlook

Pros

with it being a small company you get to know the other employees better and form a better relationship with them. Everything was very routine so there weren't alot of unexpected surprises day to day. At the very least, you got your breaks on time and your day off was your day off. Doing your specific job alone meant you knew the job was going to be done right and you could schedule the way you wanted to do things your own was according to what suited you best personally. You were allowed to leave on lunch break which some companies do not allow.

Cons

Very low pay based on amount of work done. I did alot of heavy lifting and did the whole job with no help. I was hired and trained to eventually replace 2 full time and several part time associates and did it for less pay. Shortly after I started I realized I was alone in doing the job and found it very difficult to stay caught up and do my job effectively. I received very little pay, only a little more than a cashier who had a simple joob requiring little effort. Management just assumed I could handle it and took no advice from store manager.

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