Kroger reviews

3.1

42% would recommend to a friend

(24,191 total reviews)
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Rodney McMullen

31% approve of CEO

37% positive business outlook

Kroger has an employee rating of 3.1 out of 5 stars, based on 24,191 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Kroger employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

24K reviews
3.0
Mar 30, 2010
Recommend
CEO approval
Business Outlook

Pros

The job is never boring and there is always work to be done, which does make the day go by fairly quickly.

Cons

Due to cost cutting measures, the company now seems to treat their employees as disposable assets. Frankly, many of them are. By that, I mean that many of the employees really don't care in the least and will do the absolute minimum amount of work required of them. This is likely due to the poor wages offered by Kroger. You WILL start at minimum wage if you have no retail grocery experience. Additionally, you will NOT receive any raises under the current bargaining agreement until you have been employed for at least 2 years. This is very frustrating to the 20% of employees that actually put forth quality effort while the other 80% slack off. If upper management gave store level management more power over raises, this would do tons for the company. The good employees will stick around longer because there is incentive to do so and the bad employees will be weeded out.

4.0
Mar 27, 2010
Recommend
CEO approval
Business Outlook

Pros

Stability. Insurance. Union protection. Customers. Co-workers. Haven't lost job over bad hair day. Company stays atop/ not sinking.

Cons

I haven't taken opportunities to advance because mgmnt seems to not have opportunity for family life. My opinion only.

1.0
Mar 20, 2010
Recommend
CEO approval
Business Outlook

Pros

Easy to get along with fellow department clerks. Overall, the people you work with and (most) customers make the job tolerable.

Cons

I did not like that they give you your schedule for the following week on Thursday, and there was no consistency on how many hours you'd get or what days you'd have off. So it made it quite impossible to make plans with family and friends, schedule appointments, etc. unless you requested a day off, and even then you couldn't guarantee that you'd actually get it off. Pay is horrible. Like someone else said, if they were allowed to pay you less than minimum wage they would. Department heads slack off and go around to other department heads chatting all day while the lower employees work their butts off to cover all the work. Store managers and co-managers go around barking orders even when you're the only one covering your department and you have a zillion things already to do. They never like to get their hands dirty and help out. I don't know if this is true with every Kroger (I'm sure there are the exceptions) but it was a very well known fact that that was just how things were there. They strongly discourage you to take a 30 minute lunch break and instead want you to take two15 minute breaks for a 8 hour shift. Makes it very hard to actually sit down and have a quick bite to eat before your break is over.

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Glassdoor has 24,854 Kroger reviews submitted anonymously by Kroger employees. Read employee reviews and ratings on Glassdoor to decide if Kroger is right for you.