Is Lagoon a good company to work for as a Ride Operator?

Ride Operator professionals working at Lagoon have rated their employer with 2.5 out of 5 stars in 18 Glassdoor reviews. This is a lower than average score with the overall rating of Lagoon employees being 3.1 out of 5 stars. Search open Ride Operator Jobs at Lagoon now and start preparing for your job interview by browsing frequently asked Ride Operator interview questions at Lagoon .

Does Lagoon pay Ride Operator employees well?

Ride Operator professionals rate their compensation and benefits at Lagoon with 2.0 out of 5 stars based on 18 anonymously submitted employee reviews. This is 26.1% worse than the company average rating for salary and benefits. Find out more about Ride Operator salaries at Lagoon.

What are the top reviewed jobs at Lagoon?

Ride Operator (12) , Lifeguard (7) , Ride Attendant (6) , Cashier (5) , Food Service Worker (5) , Rides Operator (5) , Supervisor (5) , Games Attendant (4) , Seasonal Ride Operator/Attendant (4) , Frightmares (3) , Food Server (2) , Food Service (2) , Food Service Employee (2) , Foods Service (2) , Foods Supervisor (2)

What are the pros of working at Lagoon according to real employee reviews?

"Coworkers are great and you'll make lasting friendships and relationships with those you work with." ((in 9 reviews)); "Cheap food" ((in 4 reviews)); "Free entrance to the park" ((in 4 reviews)); "It's fun people are nice" ((in 3 reviews)); "Great supervisors Air conditioning in most areas Ok pay, but it could be better Pretty good environment except for the occasional dissatisfied customer and/or Karen Great Lgbtq+ acceptance, everyone is welcome" ((in 3 reviews))

What are the cons of working at Lagoon according to real employee reviews?

"Pay is low and hours were high!" ((in 25 reviews)); "Horrible management, the owner isn't nice, sometimes you get barely any hours, they think getting in free to the park makes up for them actually paying you well." ((in 15 reviews)); "Managers are rude and snotty and make up rules just to feed their control issues." ((in 8 reviews)); "Long hours" ((in 8 reviews)); "Breaks are few and far between, and if it takes you 10 minutes to walk to the break room then you're screwed." ((in 4 reviews))

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Lagoon

Lagoon Ride Operator reviews

2.5

72% would recommend to a friend

(18 total reviews)

Kristin Freed

71% approve of CEO

60% positive business outlook

Ratings by category

2.7

Diversity & inclusion

2.6

Senior management

2.5

Culture & values

2.3

Work/Life balance

2.0

Compensation and benefits

2.0

Career opportunities

Ride Operator employees have rated Lagoon with 2.5 out of 5 stars, based on 18 company reviews on Glassdoor. This indicates that most Ride Operator professionals have an average working experience there. Lagoon is rated 35% below average by Ride Operator professionals compared to other employers within the Arts, Entertainment & Recreation industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

18 reviews

1.0

Jul 11, 2026

Fun atmosphere but poor management and support

Rides operator

Recommend

CEO approval

Business Outlook

Pros

It’s fun and people are nice

Cons

Working at Lagoon was one of the worst jobs I’ve ever had. In my experience, ride management didn’t seem to care when employees were struggling in the heat. I felt like concerns about overheating and possible heatstroke weren’t taken seriously, and that was incredibly frustrating. Instead of feeling supported, I felt pressured to keep working even when I wasn’t feeling well. I also felt like if I passed out or couldn’t keep working because of the heat, my job was at risk. That’s a terrible way to treat employees. The whole experience left me feeling angry, stressed, and completely unappreciated. Employees deserve better than that.

5.0

Aug 30, 2024

Nice summer job

Rides operator

Recommend

CEO approval

Business Outlook

Pros

Listens to availability Good hours Loved my supervisors and coordinators

Cons

Gets super hot in the summer and some rides do not have fans

3.0

Aug 8, 2023

Rides Operator at Lagoon

Rides operator

Recommend

CEO approval

Business Outlook

Pros

Lagoon is a great place for seasonal work, and the community is good. Employees get free passes for themselves, and discounted day passes for family.

Cons

I’m the summer, it’s hot. On the hotter days, those who are supposed to replace you at the end of your shift don’t come in, resulting in shifts that are longer than scheduled.

Viewing 1 - 3 of 18 Reviews

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Lagoon Ride Operator reviews

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Fun atmosphere but poor management and support

Nice summer job

Rides Operator at Lagoon

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