Lands' End reviews

3.5

58% would recommend to a friend

(765 total reviews)
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Andrew McLean

68% approve of CEO

40% positive business outlook

Lands' End has an employee rating of 3.5 out of 5 stars, based on 765 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lands' End employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

765 reviews
1.0
Jan 22, 2015

Frustrating leadership

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Most of the employees manager level and below are great people and highly dedicated. They are the ones that make this company a great place to work.

Cons

Leadership from VP level up to the C-level are awful to work for. No strategic planning -- just a bunch of reactive people that change direction on a dime. Little to no direction or trust.

1.0
Dec 17, 2025

Applicants beware — this company rewards endurance, not excellence.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

No pros for Lands' End.

Cons

Do you thrive on chaos? Love last-minute pivots after the work is already “final”? Enjoy being told the problem isn’t the lack of planning — it’s you? Then you might love working at LE. At LE, strategic planning takes a back seat to reactionary leadership, where completed projects are routinely overturned by sudden changes — followed by insistence that this was always the plan. Long nights and endless re-work aren’t bugs; they’re features. If you enjoy constant gaslighting disguised as “alignment,” you’ll feel right at home. Expectations shift without warning, accountability is blurred, and concerns are reframed as personal shortcomings. Prefer email? Think again. Communication happens almost exclusively in Teams, delivering a relentless stream of messages designed to keep you perpetually reactive. And if you’re considering the Marketing Communications division in particular, proceed with caution: the culture is especially toxic, making morale and trust ongoing casualties.

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Lands' End Response
5mo
Thank you for taking the time to share feedback. We appreciate your candid remarks about your overall experience. Please know that your comments are taken seriously and we are always looking to improve wherever possible. We wish you all the best in your next chapter.
Viewing 43 - 45 of 765 Reviews

Glassdoor has 848 Lands' End reviews submitted anonymously by Lands' End employees. Read employee reviews and ratings on Glassdoor to decide if Lands' End is right for you.