Is Lands' End a good company to work for?

Lands' End has an overall rating of 3.5 out of 5, based on over 848 reviews left anonymously by employees. This rating has been stable over the past 12 months. 58% of employees would recommend working at Lands' End to a friend and 42% have a positive outlook for the business. The best reviews about Lands' End have been left by employees working as Order Filler , Customer Care Specialist and Sales Associate .

Does Lands' End pay their employees well?

According to anonymously submitted Glassdoor reviews, Lands' End employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Lands' End. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at Lands' End?

58% of Lands' End employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Lands' End 3.6 out of 5 for work life balance, 3.6 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Lands' End?

Sales Associate (53) , Customer Service Representative (34) , Customer Care Specialist (16) , Manager (11) , Order Filler (10) , Sales (10) , Packer (9) , Designer (8) , Embroidery Machine Operator (8) , Anonymous (7) , Assistant Designer (7) , Intern (7) , Merchant (7) , Customer Care Representative (6) , Customer Service Specialist (6)

What are the pros of working at Lands' End according to real employee reviews?

"The people were great and I was given clear direction and support to reach my goals." ((in 80 reviews)); "Flexible and laid back with good pay" ((in 41 reviews)); "You are able to adjust your availability easily and hours are flexible." ((in 31 reviews)); "Coworkers are great" ((in 28 reviews)); "Benefits are good" ((in 28 reviews))

What are the cons of working at Lands' End according to real employee reviews?

"Management is Horrible, unpredictable, and dishonest" ((in 41 reviews)); "Poor leadership makes what should be a really fun job very painful." ((in 18 reviews)); "Managers make timing decisions without including the people on the ground doing the Day to Day work." ((in 17 reviews)); "No bonuses the last couple of years and tiny raises." ((in 14 reviews)); "Upper management was terrible." ((in 11 reviews))

What are employees saying about Lands' End layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Lands' End layoffs and their outlook for job security at Lands' End in 2026.

What are the top reviewed Lands' End locations?

Dodgeville , Stevens Point , Madison , Reedsburg , Cincinnati , Bound Brook , Chicago , Lombard , New York , Rochester , Louisville , Dallas , Houston , Minneapolis , Denver , Atlanta , Woodbury , Schaumburg , Fairfax , Wisconsin Dells , Milwaukee , Platteville , Plover , Ann Arbor , Grand Rapids , South Burlington , Minnetonka , Columbus , Colorado Springs , Philadelphia

Lands' End reviews

3.5

58% would recommend to a friend

(765 total reviews)

Andrew McLean

68% approve of CEO

42% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (765 reviews)

Ratings by demographic groups

Race / Ethnicity

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Lands' End has an employee rating of 3.5 out of 5 stars, based on 765 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lands' End employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

765 reviews

5.0

Apr 11, 2015

Loved it!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Co-workers were friendly and encouraging, as was supervisory staff. Opportunities for advancement early on, if you are asked to stay on as a permanent employee from seasonal! Flexible scheduling, great for college students!

Cons

I really do not have any complaints about this company.

2.0

Apr 4, 2015

Blow hot then blow cold. Either way they blow.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good pay. When you work, which is iffy even when scheduled. They like to send people home early, without the pay you hope to earn when you 1) got scheduled 2) came in. Still has enough of a reputation to get you an interview when spotted on the resume.

Cons

Misrepresent hours you'll be working. Say they'll be flexible if you're a student to match your class schedule. They don't. Because of the nature of their spotty scheduling, you'll have to carry the workload of not just yourself but any number of your "buddy workgroup" when they're not scheduled which is FREQUENTLY. This while you're playing catch-up, from not be consistently scheduled, for your order follow-ups and contacts. Most of the people who want to be full-time seem to never be asked, even after working here for 3-4 years. Only one person out of approximately 50 that started at same time has been brought on as full time after 28 mos. The few that are still here ( about 15) are underemployed even while meeting expectations.

2.0

Mar 25, 2015

Room for many improvements!!!

It professional

Recommend

CEO approval

Business Outlook

Pros

Great fitness center. Overall great people to work with. 40% employee discount.

Cons

Poor communication and technology is out-dated in many areas. Still linked to Sears, which has dragged the company down. No bonus in past 5 years. No training for employees. Current CFO has been the reason for many people leaving the company.

Viewing 631 - 633 of 765 Reviews

Jobs at Lands' End

Women's Fit Model - Size 6-8

Warehouse/ Production

Men's Fit Model - Size Medium

Lands' End

Lands' End reviews

Company ratings over time

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Reviews by job title

Loved it!

Blow hot then blow cold. Either way they blow.

Room for many improvements!!!

Jobs at Lands' End

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