Is Lands' End a good company to work for?

Lands' End has an overall rating of 3.5 out of 5, based on over 848 reviews left anonymously by employees. This rating has been stable over the past 12 months. 58% of employees would recommend working at Lands' End to a friend and 40% have a positive outlook for the business. The best reviews about Lands' End have been left by employees working as Order Filler , Customer Care Specialist and Sales Associate .

Does Lands' End pay their employees well?

According to anonymously submitted Glassdoor reviews, Lands' End employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Lands' End. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at Lands' End?

58% of Lands' End employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Lands' End 3.6 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Lands' End?

Sales Associate (53) , Customer Service Representative (34) , Customer Care Specialist (16) , Manager (11) , Order Filler (10) , Sales (10) , Packer (9) , Designer (8) , Embroidery Machine Operator (8) , Anonymous (7) , Assistant Designer (7) , Intern (7) , Merchant (7) , Customer Care Representative (6) , Customer Service Specialist (6)

What are the pros of working at Lands' End according to real employee reviews?

"The people were great and I was given clear direction and support to reach my goals." ((in 87 reviews)); "Flexible and laid back with good pay" ((in 45 reviews)); "The work/life balance is great with the exception of peak season which falls from around Thanksgiving to around Christmas." ((in 28 reviews)); "Benefits are good" ((in 26 reviews)); "Great culture and very inclusive." ((in 25 reviews))

What are the cons of working at Lands' End according to real employee reviews?

"Management is Horrible, unpredictable, and dishonest" ((in 40 reviews)); "Poor leadership makes what should be a really fun job very painful." ((in 20 reviews)); "Managers make timing decisions without including the people on the ground doing the Day to Day work." ((in 16 reviews)); "No bonuses the last couple of years and tiny raises." ((in 11 reviews)); "Upper management was terrible." ((in 11 reviews))

What are employees saying about Lands' End layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Lands' End layoffs and their outlook for job security at Lands' End in 2026.

What are the top reviewed Lands' End locations?

Dodgeville , Stevens Point , Madison , Reedsburg , Cincinnati , Bound Brook , Chicago , Lombard , New York , Rochester , Louisville , Dallas , Houston , Minneapolis , Denver , Atlanta , Woodbury , Schaumburg , Fairfax , Wisconsin Dells , Milwaukee , Platteville , Plover , Ann Arbor , Grand Rapids , South Burlington , Minnetonka , Columbus , Colorado Springs , Philadelphia

Lands' End reviews

3.5

58% would recommend to a friend

(765 total reviews)

Andrew McLean

68% approve of CEO

40% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (765 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

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Veteran status

Lands' End has an employee rating of 3.5 out of 5 stars, based on 765 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lands' End employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

765 reviews

3.0

Oct 8, 2009

Ok place, but changed since Kmart and Sears took over

Director level

Recommend

CEO approval

Business Outlook

Pros

Family friendly atmosphere, good benefits and generally nice people. Facilities are nice, the gym is great and the discount is also great.

Cons

Kmart/Sears influence has definitely pushed people towards cost cutting as a solution to all ills - too many vacant positions when I left so those staying were working much harder.

5.0

Jul 11, 2009

Family friendly, work-life balance, but don't count on anyone but you to make your own success.

Graduate intern

Recommend

CEO approval

Business Outlook

Pros

Work-life balance is better here than anywhere else I've seen. Very family-friendly company with generous paid time off policy. The pay was competitive when compared to other internships within the apparel retail industry. Friendly co-workers. The comer center is a great place to exercise during your lunch break. A lot of changes happening with the new president Nick Coe and changes = opportunities if you are intelligent and passionate about your work. If you are a mediocre worker, all of the changes that have taken place and that will take place might make you worry about your job security. The internship program is well structured and company leaders take interns' ideas seriously.

Cons

If you are a single person, Dodgeville's remote location may be a challenge. The company overall is great but I saw some associates stuck underneath bad managers. Try to get hired under a good manager if you can help it. Either way, you make your own success at Lands' End. There is not a structured leadership development program or career path to follow so be sure to get to know leaders in various parts of the company and work hard so you can make your own opportunities.

2.0

May 27, 2009

Great Stepping stone

Assistant designer

Recommend

CEO approval

Business Outlook

Pros

Best reasons would be the comer Center- excellent place to work out and it's a very well known company. Your peers are wonderful assets and are very helpful.

Cons

Downsides, getting any information pertinent to your job duties from management is nearly impossible. getting promoted is extremely difficult.

Viewing 757 - 759 of 765 Reviews

Jobs at Lands' End

Warehouse/ Production

Warehouse / Production - 2nd shift

Men's Fit Model - Size Medium

Warehouse / Production Rehire Dodgeville

Lands' End

Lands' End reviews

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Reviews by job title

Ok place, but changed since Kmart and Sears took over

Family friendly, work-life balance, but don't count on anyone but you to make your own success.

Great Stepping stone

Jobs at Lands' End

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