Lands' End reviews

3.5

58% would recommend to a friend

(765 total reviews)
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Andrew McLean

68% approve of CEO

42% positive business outlook

Lands' End has an employee rating of 3.5 out of 5 stars, based on 765 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lands' End employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

765 reviews
1.0
Nov 17, 2023
Recommend
CEO approval
Business Outlook

Pros

Work from home talking to customers and taking orders on phone

Cons

They constantly tell you give amazing customer service but then are always lecturing you and write you up for not staying under their per phone call time limit. How are you supposed to give great customer service when the majority of people that call to place an order can’t make up their mind on what they want, are flipping thru a catalogue while their on the phone with you and can’t use a computer to look up items your trying to describe to them.

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Lands' End Response
2y
Thank you for taking time to write a review. We’d like to know more about your experience and encourage you to email us at employeefeedback@landsend.com.
5.0
Nov 9, 2023

Great

Recommend
CEO approval
Business Outlook

Pros

Great employers and great hours

Cons

So far no cons for me

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Lands' End Response
2y
Thank you for taking time to write a review. We’re so happy to read that you are enjoying your time at Lands’ End!
1.0
Oct 25, 2023
Recommend
CEO approval
Business Outlook

Pros

Amazing Clientele and strong connections with coworkers.

Cons

Poor managerial skills. Over the years, It became an environment that was difficult to work in. More work/the same pay. No more raises.

avatar
Lands' End Response
2y
Thank you for taking time to write a review. We’d like to know more about your experience and encourage you to email us at employeefeedback@landsend.com.
Viewing 154 - 156 of 765 Reviews

Glassdoor has 848 Lands' End reviews submitted anonymously by Lands' End employees. Read employee reviews and ratings on Glassdoor to decide if Lands' End is right for you.