employer cover photo
employer logo
employer logo

LanguageLine Solutions

Engaged Employer

LanguageLine Solutions reviews

2.9

38% would recommend to a friend

(296 total reviews)

Simon Yoxon-Grant

35% approve of CEO

31% positive business outlook

Reviews by job title

296 reviews

Reviews about "Management"

Return to all reviews
1.0
Oct 24, 2024

Not a good company at all

Recommend
CEO approval
Business Outlook

Pros

You get paid by minutes, as long as you are logged into the system, you don't get paid only minutes you work.

Cons

No manager, no supervisor, no support. You'll have to submit a service request each time you want to say anything to the company, which really isn't working anyway, they even don't response to you most of the time. And their HR system has always some issue, so it's very hard or you can barely take time off legitimately.

avatar
LanguageLine Solutions Response
1y
Thank you for your feedback. We do have a team of managers to support our interpreters. As we have communicated in multiple ways, we are in the Annual Vacation Selection process, and you will find information available to support you during this time. Should you have additional feedback or need support, feel free to reach out to interpretercommunications@languageline.com.
2.0
Sep 27, 2024
Recommend
CEO approval
Business Outlook

Pros

The job is remote and that is good.

Cons

not a good onboarding process bad management low salaries not clearly defined goals

avatar
LanguageLine Solutions Response
1y
We appreciate you taking the time to share your experience with us, and we’re glad you found the remote aspect of the job beneficial. We’re sorry to hear that other parts of your experience did not meet your expectations. We are continuously working on improving our onboarding process to ensure new team members feel prepared and supported from day one. We continue to listen to feedback like yours to create a better work environment and are always evaluating ways to enhance the overall employee experience. We wish you all the best in your future endeavors.
1.0
Sep 23, 2024

Greedy Greedy Greedy

Recommend
CEO approval
Business Outlook

Pros

Literally only option for carless people.

Cons

These people will pay you dirty cheap and get away with it, but it’s catching up to them since they’re getting sued. Expect everything good and provides training to excel yet pays the bare minimum. Yea this company is great to USERS, sure, but it definitely hates its employees. People watch you like a hawk up in here and also LISTEN IN TO CALLS THAT ARE NOT SUPPOSED TO BE MONITORED. It’s uncomfortable to hear criticism from someone who obviously gets paid more for less work as well. Get your company in order and please respect your long term employees.

avatar
LanguageLine Solutions Response
1y
Thank you for taking the time to share your feedback. We appreciate your honesty about your experience and the challenges you've faced. At LanguageLine, we continuously strive to provide high-quality service to our clients while also working to ensure a positive and supportive environment for our interpreters. We understand that compensation and work expectations are important concerns. We regularly review our policies to stay aligned with industry standards and improve the overall experience for our team members. Monitoring of calls is done in accordance with industry regulations and for quality assurance, but we take your comments seriously and are always evaluating our practices to ensure they are respectful and appropriate. We value all of our employees, particularly those who have dedicated themselves long term, and your feedback is important in helping us improve. We encourage you to reach out if you have further suggestions or would like to discuss your experience in more detail. Thank you again for your input, and we wish you all the best in your future endeavors.
Viewing 37 - 39 of 296 Reviews

Glassdoor has 3,058 LanguageLine Solutions reviews submitted anonymously by LanguageLine Solutions employees. Read employee reviews and ratings on Glassdoor to decide if LanguageLine Solutions is right for you.