Does LanguageLine Solutions pay their employees well?

According to anonymously submitted Glassdoor reviews, LanguageLine Solutions employees rate their compensation and benefits as 2.3 out of 5. Find out more about salaries and benefits at LanguageLine Solutions. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at LanguageLine Solutions?

38% of LanguageLine Solutions employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated LanguageLine Solutions 3.0 out of 5 for work life balance, 2.6 for culture and values and 2.5 for career opportunities.

What are the top reviewed jobs at LanguageLine Solutions?

Interpreter (888) , Spanish Interpreter (248) , Interpreter/Translator (246) , Medical Interpreter (180) , Intérprete Bilingüe (120) , Over The Phone Interpreter (60) , Mandarin Interpreter (38) , Spanish Medical Interpreter (37) , Vietnamese Interpreter (23) , Project Manager (22) , All-call Interpreter (20) , Translator (19) , Arabic Interpreter (16) , Freelance Interpreter (14) , French Interpreter (13)

What are the pros of working at LanguageLine Solutions according to real employee reviews?

"Work from home and flexible" ((in 525 reviews)); "The training is good and complete." ((in 143 reviews)); "Flexible hours and really feel you are doing something good to assist people." ((in 60 reviews)); "Feels great to help people and the only satisfaction you get is when see people happy by the help they get." ((in 39 reviews)); "rewarding job (you get to help people and usually they're very appreciative)" ((in 24 reviews))

What are the cons of working at LanguageLine Solutions according to real employee reviews?

"low pay they earn roughly £3.99 per minute and pay interpreters 0.24 pence per minute ." ((in 362 reviews)); "NO BENEFITS: you get an extremely limited insurance that will not cover you for anything." ((in 155 reviews)); "Poor management indeed." ((in 99 reviews)); "The salary was low but it was just a few hours so I though it would be a pretty light endeavor." ((in 98 reviews)); "pay scale and no raises" ((in 34 reviews))

What are the top reviewed LanguageLine Solutions locations?

Monterey , Los Angeles , New York , Portland , Houston , Chicago , Miami , El Paso , Charlotte , Dallas , Orlando , Atlanta , Phoenix , San Diego , Washington , San Juan , San Francisco , California , Jacksonville , Tampa , Raleigh , Las Vegas , Seattle , Boston , Florida City , Austin , California City , San Jose , Virginia Beach , Detroit

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LanguageLine Solutions

LanguageLine Solutions reviews

2.9

38% would recommend to a friend

(296 total reviews)

Simon Yoxon-Grant

35% approve of CEO

31% positive business outlook

Ratings by category

3.4

Diversity & inclusion

3.0

Work/Life balance

2.6

Culture & values

2.5

Senior management

2.5

Career opportunities

2.3

Compensation and benefits

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

296 reviews

Reviews about "Management"

Return to all reviews

4.0

Aug 1, 2024

Fine place, no management

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Fine place, with flexible work, and work-life balance.

Cons

no management, self-motivation, and no benefit

LanguageLine Solutions Response

Thank you for sharing your experience with LanguageLine Solutions! Maintaining a healthy work-life balance for our employees is a top priority. Your feedback is greatly appreciated and serves as a reminder of why we strive to create a supportive management team and accommodating work environment. Our interpreters are encouraged to provide additional feedback at interpretercommunications@languageline.com.

1.0

Jul 25, 2024

A very bad company, with unprofessional HR and Hiring people

Language interpreter spanish

Recommend

CEO approval

Business Outlook

Pros

None I saw and from what co-workers said. If you want earn a living salary and can talk whole day, tolerate rude people.

Cons

Nothing good. This company tried to tell you good things when you joined them. The recruiter acted like a nice person but they are not nice when problem happen or will be willing to help. The recruiter can raise her voice too. For HR, when you ask them questions, they will tell you - this is the rule and do not admit they were wrong if there is problem. HR and Recruiter not professional and helpful at all. Even you work hard, work well, who cares. Low pay for the job. Back to back calls with ZERO second or a few second. Day end, you get throadache, earache. Plus, clients can raise voice and see you as inferior. You will be monitored by a supervisor without you knowing it when. Benefits almost same as zero. The company is sinking and sure will be replaced with a much better company just in a few years.

LanguageLine Solutions Response

LanguageLine is an award-winning communications company powered by advanced technology. At our core, we value humanity, with our linguists being the heartbeat of our operations. They uphold the industry’s highest standards, earning the privilege to interpret and translate for our clients and the communities they serve. Additionally, LanguageLine adheres to a stringent call-handling protocol that has been meticulously refined over the past 42 years and validated by numerous external agencies. We regret that you are not finding the support you need. For further discussion, please email interpretercommunications@languageline.com.

4.0

Jul 21, 2024

Great for starting role as an Interpreter

Spanish interpreter

Recommend

CEO approval

Business Outlook

Pros

They have alot of training. They want all interpreters to continue training to highest level-L5 and possibly as a Supervisor. I think its a great place to start as an Interpreter.

Cons

They are very strict with your scheduled shift. You can't end your shift until you finish your last call even if its past your scheduled end time.

LanguageLine Solutions Response

Thank you for your thoughtful words and valuable feedback. Your talent and dedication to our mission are truly appreciated. We wish you all the best in your future endeavors.

Viewing 43 - 45 of 296 Reviews

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Jobs at LanguageLine Solutions

Medical Interpreters Needed – Oklahoma City, OK

Medical Interpreters Needed in Los Angeles, CA

Malayalam Interpreter

Remote

View job

Marshallese Interpreter

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LanguageLine Solutions

LanguageLine Solutions reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Reviews about "Management"

Fine place, no management

A very bad company, with unprofessional HR and Hiring people

Great for starting role as an Interpreter

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