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LanguageLine Solutions

Engaged Employer

LanguageLine Solutions reviews

2.9

38% would recommend to a friend

(296 total reviews)

Simon Yoxon-Grant

35% approve of CEO

31% positive business outlook

Reviews by job title

296 reviews

Reviews about "Management"

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1.0
May 20, 2021
Recommend
CEO approval
Business Outlook

Pros

Remote work is the only pro

Cons

IT is worthless. Everyone in IT needs to be audited or fired. ITHangs up on you, blames you for faulty equipment that’s provided by the company, literally tells you they can’t fix it and you have to figure it out yourself. Management was so nice and professional at first, but after a year they start forcing you to work more overtime hours. Hours are not accommodating at all like it’s advertised. Blames you for Computer and technical issues that IT can’t seem to fix. Refuses to replace your hardware. Also makes you cover other people’s shifts but refuses you to take personal time off when you need to. Gives you ultimatums, “You gotta work this day or these hours or else..”

avatar
LanguageLine Solutions Response
5y
Though these words are difficult to read, we will reflect upon them and use them as an opportunity to improve. We are always striving to be better for the employees who are LanguageLine’s core. If you would like to discuss further, please email interpretercommunications@languageline.com.
3.0
May 14, 2021
Recommend
CEO approval
Business Outlook

Pros

Feels great to help people and the only satisfaction you get is when see people happy by the help they get.

Cons

Very stressful especially when taking some medical calls, and listening to people's problems and knowing you can do any to thing to help; back to back calls.

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LanguageLine Solutions Response
5y
Thank you for taking the time to provide feedback. We appreciate your feedback and are happy to hear you enjoyed your experience here. If you have any further feedback to share please email us at interpretercommunications@languageline.com.
3.0
May 11, 2021
Recommend
CEO approval
Business Outlook

Pros

You work from home, direct no supervisor

Cons

no salary increase, health care benefits are not the greatest

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LanguageLine Solutions Response
5y
Thank you for taking the time to provide your feedback. After doing an extensive evaluation of our benefits in comparison to other employers in our business, we find that our compensation and benefits while not above average, are consistent with the industry. Please note: we regularly review industry compensation. We’d like to learn more about your experience and how we can improve. Please email us at interpretercommunications@languageline.com.
Viewing 148 - 150 of 296 Reviews

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