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LanguageLine Solutions

Engaged Employer

LanguageLine Solutions reviews

2.9

38% would recommend to a friend

(2,171 total reviews)

Simon Yoxon-Grant

35% approve of CEO

31% positive business outlook

LanguageLine Solutions has an employee rating of 2.9 out of 5 stars, based on 2,171 company reviews on Glassdoor which indicates that most employees have an average working experience there. The LanguageLine Solutions employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

2K reviews
2.0
Oct 27, 2011

Compensation is terrible, no raises in 3 years.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Work at home--that is about the only thing good.

Cons

Compensation is very low even in this economy. The investors who now own the company seem to only be taking profit out of the company. No raises, rates lowered by changing job descriptions.

2.0
Sep 20, 2011
Recommend
CEO approval
Business Outlook

Pros

Obtained experience as a Spanish interpreter.

Cons

I was unable to obtain any training towards medical certification. No raise ever and don't even think about it.

1.0
Aug 30, 2011
Recommend
CEO approval
Business Outlook

Pros

Work from home, so no added expense of traveling back and forth to work. Work in the comfort of your PJs.

Cons

No respect for interpreters, as they speak in a very condescending way. They never communicate with you, only to complain about feedback from an irate customer. Their recruiter is infinitely rude, if she does not hear what she wants. She offered for me to become an employee for 1/3 of what I made as a contractor ($30/hr to $11/hr), no paid vacation and no benefits, when I “politely” declined the offer her tone changed completely to rude and condescending with a hint of threat. They have a very limited understanding of the requirements of the different dialects and how some are not mutually intelligible even if they fall under the same language. There was no department to handle that, no matter how often I pointed out that their customers’ needs could be improved by paying attention to such cultural details. They have no regards for experience or education. It’s a company that is driven by greed. They charge their customers an arm and a leg for their services, and yet they refuse to adequately pay their employees. A Starbucks barista has a more comfortable situation with potential for growth and a higher pay rate with a mere GED. I would not recommend working at LLS.

Viewing 2146 - 2148 of 2,171 Reviews

Glassdoor has 3,057 LanguageLine Solutions reviews submitted anonymously by LanguageLine Solutions employees. Read employee reviews and ratings on Glassdoor to decide if LanguageLine Solutions is right for you.