Consistent schedule
Good pay with steady raises from good metrics
Treats and bonuses
Supervisors are very approachable
Very understanding of family emergencies/ sick days
Cons
Answering the phone constantly, which is just the nature of call center work.
Pays more than minimum wage
Technically fairly easy work
Ability to surf the net while at work
Cons
Management
Connection of the Call Center to the Rest of the Company
Treatment of Call Center Employees
Little to No Chance of Upward Movement
Pathetic Raises
Negative Employee Perception
Resentment Towards Company From Employees
Lack of Consistent Training