LaserAway reviews

2.9

45% would recommend to a friend

(1,232 total reviews)
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Scott Heckmann

57% approve of CEO

49% positive business outlook

LaserAway has an employee rating of 2.9 out of 5 stars, based on 1,232 company reviews on Glassdoor which indicates that most employees have an average working experience there. The LaserAway employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.6 stars).

Reviews by job title

1K reviews
4.0
Dec 18, 2015

nursing pay rate

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Flexible shifts, benefits, good incentives like treatments

Cons

Difficult to get full time position

1.0
Sep 26, 2015

Sales Director

Recommend
CEO approval
Business Outlook

Pros

Good money IF and ONLY IF you an get into one of their 'busy' stores. Unlikely, as people who have been there for years get priority and refuse to leave. Pretty offices for the most part. Many locations. Pay on time.

Cons

The salary for Sales Director is MUCH lower than stated on glassdoor. That salary is for a couple people working full-time in their busiest locations. Training manager, is a mirco-manging nut. The CEOs hire on the spot. Your position is ALWAYS posted on indeed.com, Craigslist, etc. They overstaff with "Sales Directors" and promise them positions at stores near where they live, then you will eventually come to find out NO positions are actually open at ANY of their stores. They will have you 'assist' other Sales Directors for $12/hr, make HUNDREDS of cold calls from their customer lists (aka birthday list) only to force you to give the sales you make to the main Sales Director at that particular store. You are basically there to 'telemarket' for the store and aid the actual Sales Manager of the store. If you are a new employee, they will have you work at their NEW stores in areas far from where you live. New stores have NO traffic. Without traffic, it is extremely difficult to make any commission. The new stores take up to a year to actually generate business and revenue. The only people you will actual get to meet with are from GROUPON. If it is a Groupon customer, you don't get the sale. You only get the sale if you UPSELL them to a higher grade package. There are much better deals on Groupon than what laseraway offers and customers prefer to fully use their groupon before purchasing a larger package. These people are typically looking for a deal and don't want to spend extra money. The busiest stores they have are San Jose, Walnut Creek, Santa Monica, West Hollywood, OC, and San Diego. All the other stores have far less customer base and much less revenue for you to make commissions. They will have you 'train' and 'assist' as long as possible, give you a few part time shifts here and there to keep you waiting for a full-time position that doesn't actually exist. Conveniently, the days you actually get to work there will be few or NO consultations for you to actually 'close'. That is because the full time Sales Director will make sure to schedule/reschedule consults for the days THEY work there. I met several other employees going through the same thing all hoping for a full time position and all hearing the same promises. Some had been waiting 1.5 years to actually get one and it is usually only when they open a new store. They also rarely allow you to get free treatments as an employee. They mainly go to friends of the owners and nurses. Stay away, this place treats their customers badly and lies to their employees.

5.0
Sep 10, 2015
Recommend
CEO approval
Business Outlook

Pros

I love it here! The staff, the girls, the nurses, the regional, to the owner- AMAZING! The pay is great and I love everyone I work with, they truly care for your well being and I do not regret leaving my last job as an Account Executive to work for LaserAway!

Cons

I couldn't think of any cons that I couldn't handle. They say management needs to do better at training, but really, the best way for me to learn is on my own. They give you the tools and don't baby you through the process. I look at it like my own business. Not enough hours in the day to sell!!! Lol

Viewing 1204 - 1206 of 1,232 Reviews

Glassdoor has 1,253 LaserAway reviews submitted anonymously by LaserAway employees. Read employee reviews and ratings on Glassdoor to decide if LaserAway is right for you.