The C-team is radically inadequate. So far, they've had reasonable success growing the company in the low double digits YOY, more by luck than anything they did. In fact, many decisions were made in spite of data, to follow their "gut". Company could have grown a lot faster and more significantly with a different management team.
There is no leadership at the top, unless you count unfounded opinions, micro-management, and backstabbing as leadership assets. Tech team is moving slowly and not at all on top of the latest technologies. Marketing and Product Mgmt teams are being badgered by co-founders who think they hold all the answers because they were there since the beginning. The morale of the phone sales team is being destroyed by a VP who cares more about faking numbers and taking credit to make himself look good than supporting the growth of his people and building a high-performing organization. Most VPs are still at LegalZoom only because they've been there for close to or more than a decade and are holding on to hopes of the company going public so they can finally cash out and get paid for the pain they endured at the company.
Leadership can't stand being questioned. They reward people who just do what the leadership teams asks, without thinking. Team members who dare raise questions around decision-making or think on their own are considered a nuisance. If you want a cushy job as a Director/VP where all you have to do is respond to the requests (whether they make sense or not) from senior mgmt, as fast as possible, without using your brain, this is a great place to tuck yourself away for a few years.