Is LegalZoom a good company to work for?

LegalZoom has an overall rating of 4.0 out of 5, based on over 962 reviews left anonymously by employees. This rating has increased by 14% over the last 12 months. 71% of employees would recommend working at LegalZoom to a friend and 68% have a positive outlook for the business. The best reviews about LegalZoom have been left by employees working as Senior Tax Associate , Director and Senior Software Engineer .

Does LegalZoom pay their employees well?

According to anonymously submitted Glassdoor reviews, LegalZoom employees rate their compensation and benefits as 4.1 out of 5. Find out more about salaries and benefits at LegalZoom. This rating has improved by 5% over the last 12 months.

How satisfied are employees working at LegalZoom?

71% of LegalZoom employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated LegalZoom 4.0 out of 5 for work life balance, 4.0 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at LegalZoom?

Sales (43) , Sales Specialist (38) , Customer Service Representative (22) , Software Engineer (21) , Sales Representative (18) , Manager (17) , Senior Software Engineer (15) , Sales Associate (14) , Tax Associate (12) , Director (11) , Senior Tax Associate (11) , Document Specialist (10) , Product Manager (9) , Retention Specialist (9) , Staff Software Engineer (9)

What are the pros of working at LegalZoom according to real employee reviews?

"Great benefits and WLB." ((in 111 reviews)); "The people here are great and are like family" ((in 87 reviews)); "My team was great and I miss working with many of the folks in different departments." ((in 24 reviews)); "Work/life balance is good and WFH is allowed occasionally" ((in 17 reviews)); "Great work environment, awesome benefits, work from home." ((in 14 reviews))

What are the cons of working at LegalZoom according to real employee reviews?

"Previous leadership must be sick at how the new leadership has destroyed what was once a great company." ((in 40 reviews)); "The product managers haven’t been creative enough to come up with a good solution because they aren’t creative." ((in 27 reviews)); "Poor communication and planning regarding updates and project rollouts." ((in 12 reviews)); "Businesses change but this was during the 6 weeks of training before hitting the floor so it threw everyone off." ((in 11 reviews)); "Favoritism is a big deal here." ((in 10 reviews))

What are employees saying about LegalZoom layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about LegalZoom layoffs and their outlook for job security at LegalZoom in 2026.

What are the top reviewed LegalZoom locations?

Austin , Glendale , Los Angeles , Mountain View , San Francisco , New York , Houston , Chicago , Sherman Oaks , Beaverton , Round Rock , Dallas , Frisco , Texas City , California City , Reno , Seattle , Philadelphia , Cresskill , Jersey City , Caldwell , Grayslake , Virginia Beach , Gilbert , Phoenix , Anchorage , Raleigh , League City , Weslaco , Eureka

LegalZoom reviews

4.0

71% would recommend to a friend

(914 total reviews)

Jeff Stibel

79% approve of CEO

68% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (914 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

LegalZoom has an employee rating of 4.0 out of 5 stars, based on 914 company reviews on Glassdoor which indicates that most employees have a good working experience there. The LegalZoom employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

914 reviews

3.0

Aug 26, 2025

pay transparency

Retention specialist

Recommend

CEO approval

Business Outlook

Pros

the culture was awesome before they sold and went public.

Cons

Massive layoffs after going public. Commission Restructuring for those that survived massive layoffs to slash pay dramatically. Went from making about $75,000 with commissions to less than $40,000 yearly doing double the work than when I started.

5.0

May 15, 2025

Great benefits and a positive, driven, high performance culture

Marketing & creative operations manager

Recommend

CEO approval

Business Outlook

Pros

The benefits are excellent. My family (husband, kids, and myself) are on my insurance because it's better than what my husband's company offers. I value working work talented, driven, and kind people. LegalZoom has a performance driven organization but it is still somehow filled with kind people so you get the best of both worlds.

Cons

Previous leadership did not value operational infrastructure (ex: no project managers or ops initiatives anywhere outside of fulfillment departments) so we are slowly trying to build up the ops infrastructure teams and departments need in order to scale. Even though the new leadership does value ops and understands it sets teams up for more efficient work, the culture around ops hasn't shifted so making meaningful changes and getting leaders to support it is difficult and slow moving.

LegalZoom Response

1y

We appreciate you sharing your experience! It's great to hear you're enjoying our excellent benefits and collaborating with the incredible teams across the company. Your feedback is vital as we work to enhance our employee experience. Thanks for being part of the LegalZoom team!

2.0

Dec 15, 2024

Shady

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Snacks and food for in-house

Cons

Too compartmentalized to function properly. Nepotism before innovation.

LegalZoom Response

1y

Thank you for your feedback. We’re sorry to hear that your experience didn’t meet expectations. We take employee concerns seriously, and we are always looking for ways to improve.

Viewing 304 - 306 of 914 Reviews

Jobs at LegalZoom

Senior Executive Assistant

Staff Product Designer

Principal Visual Designer

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LegalZoom reviews

Company ratings over time

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pay transparency

Great benefits and a positive, driven, high performance culture

Shady

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