LegalZoom reviews

4.0

73% would recommend to a friend

(914 total reviews)

Jeff Stibel

79% approve of CEO

71% positive business outlook

LegalZoom has an employee rating of 4.0 out of 5 stars, based on 914 company reviews on Glassdoor which indicates that most employees have a good working experience there. The LegalZoom employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

914 reviews
5.0
Oct 29, 2025
Recommend
CEO approval
Business Outlook

Pros

Career acceleration you can feel. I started as a junior PM / scrum master and, through stretch programs and supportive leadership, grew into a principal program manager—there’s real headroom here if you’re hungry to learn and lead. Mission with heart and results. Empowering individuals and small businesses to get legal work done more easily is energizing—and you can see your work translate to customer wins and business outcomes. Cross‑functional playground. Program scope spans product, engineering, operations, legal, marketing, and data, so every week sharpens both systems thinking and stakeholder savvy. Leaders who invest. My managers paired clear feedback with sponsorship and proactive action (thank you); opening doors to bigger bets, exec exposure, and measurable impact. Healthy baseline for work–life balance. Peaks happen around launches and planning cycles, but the norm is sustainable and respectful of people’s time. Pragmatic agile culture. Teams care about outcomes over ceremony, and retros aren’t just ritual—they drive real iteration and improvement. Great people here, always looking out for each other and I appreciate that. Why I have stayed this past decade: The mission has stayed motivating, my scope kept growing, there have been strong leaders to team with and I'm able to consistently connect my work with customer value and company outcomes—hard to beat that combo.

Cons

AKA level up opportunities for the eager: Scaling adds friction. As the company grows, dependencies, old habits, processes and governance introduced a by previous senior leaders can slow decisions, inhibit alignment and limit follow-through. Tooling and data. Portfolio visibility improves every quarter, but variance in adoption and metric definitions / meanings present opportunities.

avatar
LegalZoom Response
6mo
Thank you for this review! We are thrilled to hear our commitment to career acceleration and supportive leadership enabled your growth to Principal PM—that is exactly our mission in action. We completely recognize your constructive feedback regarding the challenges of scaling, unified metrics, and portfolio visibility. We deeply appreciate your over a decade of contribution here at LegalZoom!
5.0
Oct 29, 2025
Recommend
CEO approval
Business Outlook

Pros

LegalZoom truly stands out for its clear strategy, transparent communication, and strong cross-functional collaboration. Leadership does a great job aligning everyone around a shared mission, and there’s an authentic sense of teamwork across departments. The company’s culture is both empowering and supportive, creating an environment where people feel heard, valued, and encouraged to bring their best ideas forward. Another standout is the company’s investment in employee development, from leadership accelerator programs to continuous learning opportunities, there’s a genuine focus on helping employees grow both personally and professionally.

Cons

As the company continues to scale, some processes are still evolving, but leadership is actively working on improving them through feedback and innovation.

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LegalZoom Response
6mo
We’re grateful for your positive feedback on our transparent strategy, cross-functional collaboration, and empowering culture. We are committed to your professional growth. Thank you for recognizing our ongoing work to improve processes as we scale. We'll keep prioritizing transparency and investing in our people!
5.0
Oct 29, 2025
Recommend
CEO approval
Business Outlook

Pros

Great colleagues and collaboration between teams. Engineering talent is second to none. The company has a strong set of perks that are available. Many ERGs for employees to join.

Cons

Can’t think of any at the moment.

avatar
LegalZoom Response
6mo
Thank you! We take immense pride in our team and are thrilled you value the strong collaboration and the caliber of our Engineering talent. We're happy our perks and ERGs are enhancing your experience and are committed to maintaining this great working environment!
Viewing 31 - 33 of 914 Reviews

Glassdoor has 961 LegalZoom reviews submitted anonymously by LegalZoom employees. Read employee reviews and ratings on Glassdoor to decide if LegalZoom is right for you.