LegalZoom reviews

Bonus structure needs improvement for non management

I have had a really difficult time moving out of my entry level role, even though I have a lot of management experience already. I'm starting to feel extremely burnt out talking to customers constantly and don't have the support I need to move up. A lot of my collages have left or are looking for new work because the company has changed a lot this year. They implemented a required script that made it much harder for me to make my sales goals, and on top of that they continue to increase the threshold we must reach to get a commission check. Without commission being attainable, I know I can find a job making more than what I make hourly so I'm looking for something new. If I saw more opportunity for growth I would stick it out, but I've been waiting a year already and haven't had any help. I think the remote structure they've started makes it hard for people like me to stand out and reach our potentials. And lastly, the scheduling feels unfair a lot of the time. Schedules are assigned based on sales, so if you get a tough schedule you won't make as much and it sort of creates a cycle where you're stuck with something that's hard to manage. I've worked 12pm-9pm for most of this year.