LegalZoom reviews

Everything bad that you hear about corporations exist here. I experienced management who is full of people who say you can trust them then sabotage you, management that literally does not know what the products are (ask different managers about intellectual properties and see how man different answers you get), no clear direction on whether legalzoom is a business start up or document processing center, and you may as well try to get a job in Washington DC by all the politics you will have to play here. Management does not listen to subordinates, they make all the rules. So if you have a problem, don't tell anyone, you will start to feel ostracized and eventually you will be in a small room having to explain your behavior when you are only trying to help. I thought it was strange that all the entry level employees had more tenure than management. Because of this, there is a huge problem with morale and people leaving for better opportunities. They kept hinting that when my training class hit the floor, we would be some of the more tenured people on the floor, which I didn't think too much about, but now I see why. I noticed the red flags, seriously tried to play their game, but failed. I was employed at legalzoom from 8-12-13 to 9-16-13, and was let go by my contractor calling me on the phone at 8:30 at night saying they don't want me back with no explanation. She was more confused by that than I was and even asked me what I did wrong. I overheard her saying that I was not the only one who was let go in this fashion either, so I hope my other training buddies are doing well.

The C-team is radically inadequate. So far, they've had reasonable success growing the company in the low double digits YOY, more by luck than anything they did. In fact, many decisions were made in spite of data, to follow their "gut". Company could have grown a lot faster and more significantly with a different management team. There is no leadership at the top, unless you count unfounded opinions, micro-management, and backstabbing as leadership assets. Tech team is moving slowly and not at all on top of the latest technologies. Marketing and Product Mgmt teams are being badgered by co-founders who think they hold all the answers because they were there since the beginning. The morale of the phone sales team is being destroyed by a VP who cares more about faking numbers and taking credit to make himself look good than supporting the growth of his people and building a high-performing organization. Most VPs are still at LegalZoom only because they've been there for close to or more than a decade and are holding on to hopes of the company going public so they can finally cash out and get paid for the pain they endured at the company. Leadership can't stand being questioned. They reward people who just do what the leadership teams asks, without thinking. Team members who dare raise questions around decision-making or think on their own are considered a nuisance. If you want a cushy job as a Director/VP where all you have to do is respond to the requests (whether they make sense or not) from senior mgmt, as fast as possible, without using your brain, this is a great place to tuck yourself away for a few years.